Yard Controller
19 hours ago
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Yard Controller
Reference: JAN20260398
Expiry date: 11:49, Mon, 2nd Feb 2026
Location: Dublin
Benefits: A superb range of Exclusive, Colleague only Benefits and Discounts.
Yard Controller
We currently have a vacancy in our Customer Service Team for a Yard Controller
Role Purpose:
To be responsible for the general upkeep of the yard, your main duties will include but are not limited to Vehicle inspections including damage marking and photographs, parking up vehicles and general maintenance and policing of the yard.
A key part of your role will also require you to ensure all members of staff/visitors adhere to Health and Safety procedures whilst on site. You must be able to work alone and as a member of a team, and possess good customer service skills.
Main Responsibilities include:
- To ensure that all vehicles are thoroughly checked and cleaned to Rentable Standards and provide exceptional customer service at all times by acting in a professional and helpful manner and supporting the branch and team in achieving KPIs.
- Planning & scheduling of resources and tasks
- Identify vehicle for workshop intervention
- Vehicle Demarcation
- Support Rental Desk to check in and check out vehicles using a PDA
- Responsible for delivering excellent customer service at all times and upholding the company values, professional, team work and can-do -attitude.
- Agree vehicle condition with customer and deliver / handover vehicle to customer
- Customer Reception, collect / receive vehicle from customer
- Check off hire vehicles for defects / damage with customer and Complete check sheet with damage for workshop
- Complete on and off hire vehicle checks with customer
- Complete VOR paperwork for the workshops
- Carry out fleet audits & yard check
- Develop & maintain good relationships with all internal & external customers.
- Respond & communicate to customers with the upmost care & attention.
- Give priority to customer ‘walk ins’ when working on site.
- Support Rental Desk to cover Driving duties / valet bay in emergencies
Person Profile
- Detail orientated
- Professional and motivated team player
- Previous experience working in a similar role
- Full, clean driving licence Ability to perform in a pressured environment
- I.T Literate
- Excellent customer service skills including relationship building; good communicator
We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.
We are agile. We are experts. We are imaginative. We are reliable.
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