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FTC Store Manager
4 weeks ago
Requirements:
• Operational Store Excellence - Drive operational excellence in your store by ensuring adherence to store processes and guidelines within the framework of the Corporate Centre Standards. Utilize operational store analytics to optimize efficiency, streamline processes, and drive informed decision-making for enhanced store performance.
• Operational Store Analytics – Exceed company KPI's, Cash & Stock Management Audit, management of store personnel costs and sales performance.
• Leadership - Empower your team's growth and success through supportive leadership, training, and a culture of trust and respect. Champion engagement and continuous learning, ensuring every team member thrives and contributes to our shared success.
• Merchandise and Inventory - Curate an enticing shopping experience with impeccable availability, planogram implementation and ensuring accurate inventory management.
• Customer Engagement - Driving customer engagement through exemplary service, while ensuring the entire team upholds the standard.
• Brand Integrity - Ensuring that the animals entrusted to us are well cared for at all times, and that the welfare of the animal comes first.
Personal requirements:
• Proven successful experience as a retail Store Manager
• Proven track record in achieving KPI's
• Powerful leadership skills and business acumen
• Strong customer service and organisational skills
• Excellent communication and interpersonal skills
Key Benefits:
· Competitive Salary
· KPI related bonus
· Certified with Great Place to work · Employee Discount - we offer employee discount of up to 40% in our stores and 20% in our Salon
· Paid leave- Sick leave, annual leave and bank holidays, maternity/paternity leave
· Refer a friend scheme
· Advancement Opportunities – we believe in promoting from within as much as possible and developing our team to have a career path.
· Community-A chance to work in an environment where employees and customers share the same passion for animals · Educational Opportunities-you will get great training in store, through our training programs, and through company-wide training & meetings. We also provide further management training to give you the key skills to be able to motivate/engage your store team and take your career to the next level. Assistant Managers are enrolled in our company provided advanced pet knowledge programme.
· Annual leave - starting at 21 days and rising to 23 days at year 6.
· Employee assistance programme
· Cycle to work Scheme
· Free Uniform
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