Accommodation Assistant

4 weeks ago

Galway, Ireland The Lodge at Ashford Castle - part of The Red Carnation Hotel Collection Full time

Overview
We are currently looking for an enthusiastic and dedicated Accommodation Assistant to join the Accommodation Department at The Lodge at Ashford Castle. The Lodge sits within a 350 acre estate and overlooks Lough Corrib. Built in 1865, it offers country house charm with fine dining and a range of estate activities. It is one of Ireland's finest wedding destinations, pairing warm Irish hospitality with a modern appeal.

Responsibilities

Providing each guest with the highest levels of housekeeping service in accordance with Red Carnation Hotels standards

Providing a full service to vacated bedrooms and replenishing stayover bedrooms

Providing guests with the highest levels of guest care and personal attention, where possible anticipating the guests' needs

Qualifications & Ideal Candidate

Have a friendly and outgoing personality

Be enthusiastic and fully flexible (working 5 days over a 7 day period, including some weekends and holidays)

Have strong communication skills

Demonstrate strong attention to detail

Be legally eligible to work in Ireland

Have the ability to handle busy situations and manage workload effectively

What's in it for you?

Professional, award-winning training and development opportunities

Discounted accommodation rates with Red Carnation Hotel Collection

Annual staff appreciation party and other employee recognition events

Discounted rates with many local businesses and third-party service providers (including Estate Activities)

Heavily subsidised accommodation (subject to availability)

Free meals on duty

Complimentary dry cleaning of business attire

Recommend-a-friend bonus scheme

Two paid volunteering days each year

Holiday allowance increasing with length of service up to 25 days

Hotel-based recognition incentives

Free access to Employee Assistance Programme

Join us in this incredible opportunity We are an equal opportunities employer. The successful candidate must also be legally eligible to work in Ireland.

Job Details

Seniority level: Entry level

Employment type: Full-time

Job function: Administrative

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