Apply in 3 Minutes Customer Services Advisor
3 weeks ago
Overview
An exciting new Customer Service Advisor opportunity at DX
About Us
We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not – if we fail
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX we know our people are our foundation of success. We are passionate about you developing your career with us; if this is part of your plan too, DX will provide the training and the opportunities Whatever you choose, you will work with a great bunch of people who are focused on meeting the DX Delivered Exactly promise.
Why DX?
We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer-focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work. We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.
Role summary
Our Customer Service Advisors live our customer promise - Delivered Exactly - by delighting our customers each and every time. This role, through proactive and timely actions, provides fantastic service to a wide range of interesting and demanding customers. Working alongside our operational and account management teams you will be able to positively influence our customers' needs and resolve any potential issues.
Key responsibilities
Receive and handle all inbound, internal and external customer queries and manage through to resolution for specific customer accounts
Action all customer queries in line with the required processes and service level agreements
Work as part of a team to ensure great customer service delivery - every time
Engage proactively with service centres to ensure customer requirements are received and actioned
Recognise and deal with queries, requests and problems in line with our customer account requirements
Identification and action of escalation issues
Undertake any other customer account support duties as required
Benefits
Competitive Rates of Pay
Company Funded Health Cash Plan
Holidays: 20 days increasing with length of service + bank holidays
Long Service Recognition scheme
Enhanced Maternity & Paternity
Company Pension Scheme
Life Assurance
Employee Assistance programme including 24/7 Virtual GP
DX Discounts Portal
Excellent opportunities for career progression and more
We look forward to hearing from you
#J-18808-Ljbffr
-
(Apply in 3 Minutes) Aftersales Advisor
3 weeks ago
Dublin Pike, Ireland Gowan Home Full timeGowan Home , a leading distributor of products and services to the kitchen, electrical and building materials industries in Ireland are seeking to recruit an Aftersales Advisor for their busy operation in Citywest. We distribute a number of exclusive premium brands including De Dietrich, Elica, Franke, KitchenAid, Ninja, Shark, Whirlpool, Bertazzoni, TCL...
-
▷ Apply in 3 Minutes! Installer
4 weeks ago
Dublin, Ireland Hunter Douglas UK Retail Ltd Full timeA flexible opportunity that works around you whether youre looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 60 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UK and Irelands leading provider...
-
(Apply in 3 Minutes) Executive Assistant
4 weeks ago
Dublin Pike, Ireland Blackrock Health Full timeJoin to apply for the Executive Assistant role at Blackrock Health Blackrock Clinic is the leading and longest established private hospital and clinic in Ireland. Since it opened in the mid 1980s, the clinic has consistently built an unparalleled reputation in new high-tech surgical procedures, medical treatments, and groundbreaking diagnostics. Blackrock...
-
▷ [Apply in 3 Minutes] Carpenter
3 weeks ago
Dublin Pike, Ireland SCAPEWELL LIMITED Full timeBlock A George's Quay Plaza, George's Quay, Dublin 2, Dublin, Application Details In order to work in Ireland, a non-EEA national, unless exempted, must hold a valid employment permit. Please review the eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy. Job Description Duties include...
-
▷ (Apply in 3 Minutes) Software Engineer
3 weeks ago
Dublin, Ireland Atlantach Technical Services Full timeAtlantach Technical Services is an engineering solutions company specialising in Project Management, Operations & Maintenance and Commissioning. Location: Galway, County Galway, Ireland Software Engineer We are hiring a Software Engineer to support a very high-profile medical device client in Co. Galway. Duties and Responsibilities Develop robust,...
-
▷ (Apply in 3 Minutes) Health and Safety Advisor
3 weeks ago
Dublin, Ireland Global Professional Consultants Full timeHealth and Safety Advisor Health and Safety Advisor required to work for a leading Engineering Contractor across a range of Healthcare, Commercial, and industrial projects in Dublin. If you are a Health and Safety Advisor who is looking for your next career move, please send your CV to Oisn ODonohoe or call for a confidential discussion. Responsibilities:...
-
▷ (Apply in 3 Minutes) Automation SME / Lead
4 weeks ago
Dublin Pike, Ireland QCS Staffing Full time5 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Automation SME / Lead - Ireland, Dublin - 12 Month Contract How would you like the opportunity to work with in one of the largest biopharmaceutical projects in the country? If yes, then this is the assignment for you! Our client is currently seeking...
-
Apply in 3 Minutes! Homecare Manager
3 weeks ago
Dublin, Ireland All in Care Full timeJob Title: Home Care Manager Location: County Dublin, Ireland Salary: €40,000 per annum Employment Type: Full-time, Permanent Company Overview: All In Care is a distinguished and well-established provider of home care services across Ireland. We are actively seeking a dynamic and proactive Home Care Manager to join our dedicated team. This role plays a...
-
▷ Apply in 3 Minutes! Executive Assistant
4 weeks ago
Dublin Pike, Ireland Grant Thornton (NI) LLP Full timeExecutive Assistant – Audit and Assurance We are Grant Thornton. We go beyond business as usual, so you can too. Grant Thornton (GT) has nearly 3,000 people in 9 offices across Ireland, The Isle of Man, Gibraltar, and Bermuda, with a presence in over 145 countries around the world, and a global network of over 68,000 people. At GT, we work as trusted...
-
▷ Apply in 3 Minutes: SENIOR SALES ADVISOR
4 weeks ago
Dublin, Ireland Verisure Full timeSalary potential: €60,000 a year (OTE) €1000 welcome bonus gross (€500 paid first month and €500 paid one month after probationary period. What we offer you: - Unlimited earning potential – the more you sell, the more you earn! - Exciting rewards to win throughout the year, including trips, iPhones, and gift cards. - Career progression within our...
