Accounts Manager

1 week ago


Drogheda, Ireland Osborne Full time

Accounts Manager

We’re hiring an Accounts Manager for our client based in Drogheda. In this role, you’ll engage with clients by phone and email—answering queries, booking training, and providing clear, friendly support. You’ll also nurture relationships and grow accounts by following up on leads and recommending suitable training options. No prior experience in the training industry is required.

Salary & Benefits: 



€40,000 DOE 


Full training and support from day one


Additional annual leave per year of service. 




Duties: 



Respond to calls and emails from new and existing clients


Guide clients in selecting the right training and provide clear course information, pricing, and booking details


Manage and update bookings accurately in the system


Follow up on quotes and maintain regular client contact


Build strong, lasting relationships to encourage repeat business


Collaborate with the team to improve processes and support clients before and after their training (including payments when needed)




Skills: 



Minimum 1 year of experience in an office, customer service, or administrative role


Excellent phone and email communication — friendly, clear, and professional


Strong attention to detail and accuracy in all tasks


Highly organised with the ability to manage time and meet deadlines


Confident using Microsoft Word, Excel, and email


Positive attitude, eager to learn, and proactive in approach


Team player who can also work independently, with confidence discussing prices and finding the right solutions for clients (experience with booking or CRM systems is a plus)




For more information, please apply through the link provided for the attention of Paula Tavares or call Osborne Recruitment on 041 986 5058.
If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format.
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Osborne are proud to be an Equal Opportunity Employer.

#INDOSB1
#INDPTAVARES



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