Fundraising Account Manager New

4 weeks ago


Ireland CPL Full time

Fundraising Account Manager– Manage & Grow (Fully Remote, Ireland)

Salary: €36,000 – €42,000
Type: Full-Time, Permanent
Location: Fully Remote (Ireland-based) with occasional travel
Driving Requirement: Must hold a full, clean Irish driver’s licence and have access to own car

Our client, a well-established not-for-profit organisation, is seeking a Customer Success Manager to join their growing team. This is an exciting opportunity to work with a mission-driven organisation that helps charities, schools, and community groups make a real difference through innovative fundraising initiatives.

If you are passionate about helping others succeed, thrive in a people-focused role, and enjoy supporting community-based causes, this could be the perfect role for you.

Key Responsibilities:

As Customer Success Manager, you will play a key role in ensuring the success of fundraising organisations across Ireland. You will manage relationships, analyse performance, and provide hands-on support to help fundraisers reach their goals.

Key responsibilities include:

- Fundraising Team Engagement: Partner with fundraising organisations to inspire, empower, and energise their teams.
- Data Analysis: Review and analyse weekly fundraising performance to identify trends, opportunities, and areas for improvement.
- Growth Support:

- Assist fundraisers in launching and promoting their campaigns.
- Develop and manage projects to help attract and retain supporters.
- Provide tailored guidance, promotional materials, and communication templates.
- Update and maintain fundraiser web pages and resources.

- Process Management: Handle documentation, trackers, reports, and communications with accuracy and efficiency.
- Events & Exhibitions: Attend occasional events, setting up stands, and engaging with current and potential fundraisers to promote the organisation’s platform.

The Ideal Candidate

We’re looking for someone who is proactive, customer-focused, and motivated by helping others achieve success.

You will bring:

- Proven experience in fundraising, events, or customer success/account management.
- Strong communication skills – written, verbal, and presentation.
- Excellent relationship-building and customer engagement abilities.
- High proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
- Strong data management and analysis capabilities.
- Exceptional attention to detail and organisational skills.
- A positive, flexible, and solution-focused approach.
- Ability to work independently and deliver results remotely.
- A full, clean Irish driving licence and access to your own vehicle.
- A quiet, secure, and dedicated workspace at home.

Get in Touch

For further information please contact Fiona Ralph on [email protected] or call 01 4825372

#LI-FR3



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