Homewares Quality, Product and Assurance Manager

Job Description Homewares Quality, Product and Assurance Manager Dunnes Stores is Ireland's leading retailer positioned at the cutting edge of food, fashion and home retailing. With a strong focus on quality and safety we are dedicated to maintaining our position as a market leader. As we continue to grow, we are looking for a passionate and experienced Homewares Quality, Product and Assurance Manager to ensure the highest standards of quality and safety are achieved across all product categories. This role will work with the buying teams, designers and suppliers on technical details to ensure new products and packaging are commercially viable, and compliant with current legislation and performance requirements. Attend and contribute to pre-production meetings with Suppliers, buying teams and design teams to ensure selected products are suitable for bulk production, performance, presentation, and exceed customer expectations. This role will be responsible for all aspects of home product testing on the portal including failed test results. They will take a hands-on role with suppliers regarding the sample sealing process, risk assessments, critical paths, checking strike off/bulk fabrics, packaging proofs, inspection reports and gold seal samples to ensure compliance to all requirements. Communicating appropriate approvals and rejections back to the supplier/ internal team will be a task often completed. The role will provide regular updates to internal stakeholders on sample submissions, customer complaints and competitor product comparison as well as establish and maintain the homewares supplier manual, to ensure the brand performance standards are up to date, consistent, and comprehensive in line with current legislation and industry norms. They will develop supplier relationships to ensure product consistency across the supply base for quality, finish, packaging and safety. This role will hold suppliers accountable for performance on sampling, testing and inspection dates including 'right first time' sample submission within agreed deadlines and record results. They need to be flexible and capable of adjusting daily work priorities to meet business needs, they must be able to deal quickly and effectively with daily email communications to and from suppliers, customer services and internal teams. The role will keep the business informed of all relevant safety and quality issues. When required they will visit the warehouse to check stock if quality issues are reported. When buyers generate a weekly list of new styles arriving in stores this role will carry out inspection and report findings. Skills and Experience Experience in a similar role. Enthusiastic team player, with a proactive approach, good communication skills and a collaborative attitude. Organised, and capable of prioritising multiple tasks. Exceptional attention to detail. Confident to make decisions and take responsibilities, yet unafraid to seek advice. An inquisitive mind set, with a keen interest in developing themselves, and ambition to grow their insight and knowledge within the industry. A desire for continuous product excellence, and improvements. A strong communicator with ability to present confidently via email, audio conferencing and face to face with internal stakeholders, suppliers and customers. A positive approach and mentality to product data harvesting, document population, maintenance and management. Ability to work effectively in a high volume, fast paced environment. 3 or more years' experience of working in a related role. Responsible to for ensuring compliance with the below in REACH Directive EC 1907/2006 Toy Safety Directive 2009/48/EC Textile testing and performance standards Food contact materials regulation (EC) No1935/2004 Unique Formula Identifier (UFI) PPE regulations Awareness of new regulations e.g. Glitter EUTR / EUDR Regulations Benefits: Competitive salary Comprehensive benefits package including employee discounts Opportunities for professional development and career growth A dynamic and inclusive work environment focused on sustainability and innovation Dunnes Stores is an Equal Opportunities Employer