Workshop Controller

4 weeks ago


Dublin, Dublin City, Ireland DAF Trucks Ireland Full time

We have a great opportunity for a Qualified HGV Tech to join our business as a Workshop Controller at our DAF Baldonnellsite. Key Responsibilities Reporting to the Service Manager you will work closely with the Service Manager and Service Administration team: Managing a team of Commercial Vehicle Master Technicians, Technicians and Apprentices Managing the flow of vehicles through the workshop reviewing and allocating jobs, discussing job requirements with team ensuring work is completed in a timely manner to manufacturer standards Liaising with the Service Team to manage the daily planning of vehicles through the workshop including reviewing and estimation of jobs for the customer Providing ongoing review and support of Diagnostics in line with manufacturer standards Responsible for Quality Control of the output from the workshop Liaising with service desk team, warranty team and customers where required on more complex technical jobs Managing the maintenance of high workshop utilisation, productivity and achievement of KPIs Ensuring high health and safety standards are maintained through all aspects of the workshop Keeping up to date with all manufacturer's standards and training and being fully prepared for manufacturer and industry performance and compliance audits. Skills and experience needed At least 2 years experience in a similar role in a Dealership / Manufacturer / Importer Commercial Vehicle Environment Qualified HGV Tech with at least 5 years experience working in a busy workshop Working knowledge of the full process of throughput of Commercial Vehicles for service and repair through a workshop Demonstrable experience of managing and supporting a team of technicians and apprentices as they progress through their career Strong organisation and multitasking skills Good knowledge of Kerridge/Keyloop Fluent written and spoken English, and full authorisation to live and work in Ireland Benefits Competitive Salary commensurate with experience 22 days holidays Contributory Pension Scheme Team and Individual Bonus Scheme Staff Parking Access to One Hub, retail discounts and wellbeing app Employee Assistance Programme Workwear and Safety gear provided 40 hours per week Monday to Saturday Skills: Vehicle Mechanics Workshop Dealership Vehicle Inspection Vehicle Maintenance


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