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Senior Technical Program Manager, DEX
1 month ago
Amazon is seeking a Sr. Technical Program Manager to lead Amazon's highest-impact, largest-scale delivery programs. Responsibilities include collection of business and systems requirements from internal and external customers, writing specifications, driving project schedules from design to release, and managing the production launch.
Our team drives complex business problems, leveraging both company-wide platform solutions as well as designing them from the ground-up where they don’t exist. Delivery is a key part of the customer experience when shopping on Amazon. If you've ever placed an order with Amazon Prime or tossed a low-priced jar of paprika in with your purchase, then you've experienced some of Amazon's delivery programs. We build global technology solutions, going beyond localization to customize programs to the logistics and e-commerce standards in each country where we operate. Not only must our software scale, but it must adapt to regions ranging from downtown Tokyo to remote Alaska.
You will lead and coordinate design/implementation efforts between internal teams and outside merchants and vendors to develop optimal solutions. You will be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams.
The right candidate will possess a strong program management background, will have demonstrated experience leading medium to large projects, and will have a well-rounded technical background in current web technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.
As a Sr. TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.
Responsibilities include working with product management to define strategy and requirements, identifying and securing commitment from teams across the company for new initiatives, driving consensus on the technical approach, setting timelines, and leading cross-functional development teams from design through delivery. You'll need to be a strong project manager with technical and business acumen as well as an excellent communicator -- whether working with developers or providing updates to business leadership.
The ideal candidate is an influential technical leader with a knack for getting things done. Someone who is able to separate what's important from what's urgent and find the best path forward from among multiple scenarios, earn the trust of stakeholders, and improve the efficiency of our cross-functional organization.
BASIC QUALIFICATIONS
- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Posted: January 29, 2025 (Updated about 4 hours ago)
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