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▷ [Apply Now] Sales Coordinator
1 month ago
A global leader in the medical device and technology industry, for more than 100 years Olympus has focused on making people's lives healthier, safer, and more fulfilling. Our products and solutions help to diagnose, prevent, and treat illnesses, further scientific research and keep people safe.
Olympus UK & Ireland (UI) is one of the largest, and most profitable regions in EMEA. As both a Legal Manufacturer and Sales Center, we have a passionate and committed workforce of almost 1,000 people developing and advancing our medical technologies, and supporting both public (NHS/HSE) and private healthcare customers across the region.
Your responsibilities
- As a Sales Coordinator, your role will be to perform a varied range of tasks that optimise the service and experience for healthcare customers across Ireland.
- Handling of customer enquiries in relation to the purchase or return of medical products, via telephone and email.
- Sales order coordination including pricing, data and related tasks.
- Resolving queries from our Territory Managers and performing administration tasks, as well as the daily progression of sales activities using our in-house CRM system (ACE).
- Work closely with other Coordinators in the team, and collaborate where necessary with other regions to obtain the best outcome for customer queries.
- Arrange collections from customer sites to UK, and processing customs paperwork to support.
- Manage and conduct proactive order status updates.
- Communicate and resolve any order/invoice queries.
Your qualifications
- You have experience in a highly customer-focused environment, and care about providing a high standard of service.
- You possess strong administration, organisation and communication skills.
- Good working knowledge of Microsoft Office suite (Word, Outlook, Excel, MS Teams etc.).
- Data entry skills, with a high attention to detail.
- You are a team player, and thrive in a fast-paced environment.
Our values
- Patient Focus - We put patients at the heart of everything.
- Integrity - We do the right thing.
- Innovation - We look for new ways to make things better.
- Impact - We take accountability and get things done.
- Empathy - We care for one another and work together.
Benefits
- In addition to a competitive salary, Olympus contributes greatly to employee pensions.
- All employees are eligible for private medical cover and life assurance.
- A generous annual leave entitlement which increases over your length of service.
- We support work-life balance with flexible working hours and hybrid working model.
- Discounted gym membership.
- Employee discounts.
Further information:
Valuing diverse perspectives and lifestyles is closely aligned with our core values. We would therefore like to encourage all candidates to apply - regardless of gender, nationality, ethnic and social origin, religion, age, disability, sexual orientation, marital status, identity or conditions and restrictions which cannot be shown.
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