▷ (1/18/2025 A) Assistant Store Manager
7 hours ago
Teamworx is delighted to be recruiting for a global footwear brand with over 4000 stores worldwide. As a family-focused brand, our client's business was founded on the philosophy of putting people first – offering comfort and care to its employees and customers, and supporting both with dignity and respect.
If you would like to work for a company that prides itself on instilling positive mindsets and dynamic communication systems among all individuals they employ, then this could be the role for you.
What's in it for you?
- Competitive base pay
- Additional annual leave
- Employee Assistance Programme
- Incentives and reward packages
- Free shoes
- Cycle to Work scheme
- Service anniversary rewards
Key responsibilities
- Assist the store manager in overseeing all daily activities while ensuring compliance with all company policies and guidelines
- In accordance with the Store Manager's instructions, Assistant Managers are responsible for mentoring and overseeing the store's employees
- When the store manager is not present, you should assume full responsibility for all store operations
- Help the store manager in all aspects of daily operations, including merchandising, customer service, and human resources
- Arrange and report on daily operations
- Assist store manager with hiring, training, and managing workers
- Schedule staff, evaluate their performance, and impose disciplinary measures
- Maintain appropriate shop inventory levels by monitoring
- Assist in the creation of recruitment and sales strategies
- Review, comprehend, and effectively communicate daily, weekly, and monthly goals to meet and exceed metric-based goals. Able to explain business trends to upper management clearly
- Ensure that health and safety laws are followed in the store
- Keep your store neat, orderly, and aesthetically pleasing
- Address consumer issues and complaints in a timely and efficient manner
- Regularly support clients and offer troubleshooting know-how when required
- Respond to emails and other correspondence about the store and take calls
- Own your store's sales targets and lend your experience to help you reach them
- Carry out additional tasks as directed by upper management when needed
The ideal candidate
- Experience leading, motivating, and training teams
- Strong leadership and people management skills
- Good communication and organizing skills
- Able to work a flexible schedule
- Strong leadership and decision-making skills
- An outstanding candidate will also demonstrate excellent interpersonal, organizational, decision-making, and problem-solving skills
- Ability to perform and cover all work floor activities, including reaching aloft, bending, squatting, kneeling, and carrying goods
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