Spa Manager

3 weeks ago

Bray, Wicklow, Ireland BrookLodge & Macreddin Village Full time

About Us The Wells Spa, located within the renowned BrookLodge & Macreddin Village, is an adult-only destination spa offering a serene and luxurious retreat. Featuring 14 individual treatment rooms, a Hammam Massage Room, Wet and Dry Flotation Rooms, a Serail Mud Chamber, an Aroma Steam Room, Sauna, Jacuzzi, an indoor-to-outdoor swimming pool, and an outdoor hot tub by Ballycreen Brook, The Wells Spa is dedicated to providing an unparalleled relaxation experience. Job Description We are seeking an experienced and passionate Spa Manager to lead and inspire our dedicated team. This role requires a strong leader with managerial experience in a hospitality environment. A CIDESCO qualification is an advantage but not essential. Key Responsibilities Oversee the daily operations of The Wells Spa, ensuring exceptional guest experiences. Maximise bookings and drive sales in collaboration with the Sales and Marketing team. Lead, motivate, and develop the spa team, fostering a positive and professional work environment. Provide training and ongoing development to ensure the highest standards of service. Work closely with the Financial Controller to manage revenue and control costs effectively. Maintain and uphold the spas reputation for excellence, ensuring compliance with health and safety standards. Key Requirements Proven managerial experience . Customer-focused with a passion for delivering outstanding service. A natural leader with strong communication and team-building skills. Target-driven with a proactive approach to achieving business goals. Experience with operations, including sales, marketing, and financial management. What We Offer A dynamic and passionate management team. Full in-house training on all treatments and unique skincare products, including Flourish Organics, VOYA, and ILA. An opportunity to work in a prestigious spa within a stunning natural setting. A supportive work environment focused on growth and excellence. Skills: Attention Detail Customer Care Sales Driven

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