▷ [15h Left] Senior UX Designer New Galway

Join us at the start of a new era in health care where technology is transforming how and where care is delivered, creating a more connected, effective care experience for all. Our mission at Signify Health is to build trusted relationships to make people healthier. We do this by transforming the home into a health hub through a combination of data, technology & people. We are building a unified technology platform for value-based care that is improving care and reducing spending by treating patients in lower-cost settings and linking providers’ payments to patient outcomes. Signify Health is driving this industry transformation and solving some of the most challenging problems in healthcare – this is where you come in

Signify Health Ireland is a green field, Galway-based R&D technology center looking for tech savvy individuals interested in embarking on a career that combines your passion for solving complex technology problems with purpose. Careers at Signify Health offer the opportunity to apply your technology and problem-solving skills toward a mission that benefits others and makes life-changing positive impacts on the members we serve every single day. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people who are ready to move the needle and build on our success.

Our strength lies in the diversity of our people - combining creativity, innovation and passion. We fully champion inclusive culture and provide opportunities for growing, learning and leading, empowering our teams to come as they are and deliver their best work.

As we reflect on our learnings and successes from remote work, we aim to provide a new state of the art flexible work environment in our Galway facility at Bonham Quay to support those objectives. Careers with Signify Health Ireland offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to divide their time between our Galway office and their home office.

How will this role have an impact?

We are seeking a highly skilled and experienced Senior UX Designer to join our dynamic team. As a Senior UX Designer, you will be responsible for leading the user experience design efforts for a given product, collaborating with cross-functional teams, and creating innovative solutions that add value and meet both user needs as well as business objectives. Your expertise in user-centered design, user research, interaction design, and information architecture will be essential in shaping the direction of our digital experiences.

This position is a tireless advocate for the end-user, and contributes to the continued evolution of our design methods and delivery. This role will be accountable for strong results and will have ample opportunities to make a significant impact on the daily lives of our users and our business.

Job Responsibilities

- Execute the end-to-end UX design process for your product, from early stage research to implementation and ongoing refinement, ensuring the delivery of high-quality user-centered designs that align with business goals and user needs.
- Conduct generative and evaluative user research, including interviews, surveys, and usability testing, to gain deep insights into user behavior, motivations, and pain points.
- Leverage user research findings to develop an in-depth understanding of user psychology and behaviors and craft user personas, empathy maps, user flows, journey maps, and other artifacts that help inform the design process.
- Collaborate closely with cross-functional teams, including product managers, developers, and stakeholders, to define project goals, requirements, and timelines.
- Collaborate with developers to ensure the successful implementation of design solutions and provide guidance on interaction design and front-end development best practices.
- Translate user insights and business requirements into intuitive, engaging, user-centered design solutions, including wireframes, prototypes, and visual designs that effectively communicate design concepts and interactions.
- Advocate for the user and ensure that all design decisions are based on user needs and clearly demonstrate how proposed solutions solve those needs.
- Present design concepts, solutions, strategies, and user research findings to stakeholders, effectively communicating design rationale and incorporating feedback into iterations.
- Follow and contribute to design guidelines, patterns, and best practices to maintain consistency and cohesiveness across our digital products.
- Identify and measure behavioral analytics for your product that tie to product and business goals. Help development teams in implementing the appropriate analytics.
- Track and report on UX metrics that show a clear impact and value to the organization and communicate them effectively.
- Stay up to date with industry trends, emerging technologies, and UX design methodologies, and apply them to continuously improve our design methods, processes, and deliverables.
- Help mentor and guide junior designers, providing feedback and fostering their growth and development.

Qualifications

Education Requirements

- Bachelor's or Master's degree in User Experience, Digital Design, Human Factors Engineering, Human-Computer Interaction (HCI), Interaction Design, Computer Science, or other related creative or technical fields. Equivalent years of experience in lieu of degree considered.

Required Qualifications

- Minimum 5 years experience in UX, Interaction Design, or Product Design
- Proven experience as a UX designer, driving and delivering design from initial concepts all the way to successful launch, with a strong portfolio showcasing your work.
- Solid understanding of user research techniques, usability testing, and analytics.
- Strong analytical and problem-solving skills with the ability to translate complex user needs into intuitive and engaging design solutions.
- Experience in UX design tools such as Sketch, Adobe XD, Figma, or similar software.
- Solid understanding of user-centered design principles and best practices.
- Excellent communication and presentation skills, with the ability to articulate user needs, design concepts and rationale, and research findings to stakeholders and gain support and commitment.
- Ability to work mostly independently and take ownership of projects while also collaborating effectively within a team.
- Experience working in a lean or Agile development environment.

Preferred Qualifications

- Experience designing for multiple platforms (web, mobile, tablet, etc.) and understanding their unique constraints and requirements.
- Experience in UI design including a strong grasp on visual hierarchy, spacing, typography, etc.
- Knowledge of healthcare industry
- Understanding of and experience working with design systems and component-based design.
- Experience with design thinking methodologies and facilitating design workshops.

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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