Content Review Analyst | Dublin New

1 day ago


Dublin, Ireland CPL Full time

Content Review Analyst

Training Provided

Skills & Competences:

- Strong personal resilience with the ability to operate in a pressured and fast paced environment
- Strong interpersonal skills, verbal, and written communication skills and most importantly – empathy
- High adaptability and positive approach to challenges
- Ability to make decisions, prioritise, solve problems and work as part of a team
- Effective Time management & Prioritisation skills
- Ability to consistently hit KPIs on time

Main responsibilities:

- Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content
- Enforcing clients Terms of Use by carefully monitoring reports of abuse on the site
- Becoming and remain knowledgeable about client’s products and community standards
- Using market specific knowledge and insights to find scalable solutions to improve the support of our community of users
- Gathering, analysing, and utilising relevant data to develop ways to improve the overall user experience
- Recognising trends and patterns and escalating issues outside the company policy to the global team
- Identifying inefficiencies in workflows and suggest solutions

Language Skills: *

- Fluent level of English, plus a second market language in oral and written communication, with in depth understanding of culture and social trends in the region
- Advanced level of English (C1)

Contract: Full-time

Compensation:

- Free meal (lunch or dinner) on site
- Private healthcare
- Pension contribution
- 25 days of annual leave
- Tax Saver and Bike-to-Work Scheme

Working hours: Candidates are choosing between Day shift (9am – 5:30pm) or Evening shift (6pm – 2am). There are no rotations. Monday to Friday, occasionally weekends and bank holidays.

Location: Dublin 18, Sandyford, Dublin South

*This is an office job. Work from home / remote work is not an option. Employees are classified as essential workers.

IMPORTANT:

- Due to nature of the role, candidates must be fully confident in dealing with sensitive content.

Candidates must be eligible to work full-time in Ireland (EU passport / Stamp 4 / Stamp 1G for minimum 12 months or renewable).

Why apply?

- Chance to work within multicultural and diverse team
- Great internal opportunities for career progression – employees with good performance can become Quality Auditors, Quality Analysts, Trainers & Team Leads
- No shift rotations – fixed working schedule
- Meals on-site, private healthcare and pension contribution
- No previous experience required – full training is provided

Apply today, or for more information contact me on [email protected]

#CplGTTempFeb


  • Content Reviewer New

    3 weeks ago


    Dublin, Ireland CPL Full time

    Content Reviewer We are looking for Albanian, Dutch, Danish, Finnish, French, German, Greek, Hebrew, Indonesian, Italian, Lithuanian, Norwegian, Serbian, Swedish, or Thai speakers. Main responsibilities: - Investigating and resolving reported issues (inquiries via the ticketing system), such as requests for account support or potentially abusive content -...


  • Dublin, Ireland CPL Full time

    Content Reviewer We are looking for Albanian, Dutch, Danish, Finnish, French, German, Hebrew, Indonesian, Lithuanian, Norwegian, Serbian, Swedish, or Thai speakers. Main responsibilities: - Investigating and resolving reported issues (inquiries via the ticketing system), such as requests for account support or potentially abusive content - Enforcing...

  • Content Reviewer New

    9 hours ago


    Dublin, Ireland CPL Full time

    Content Reviewer We are looking for Albanian, Dutch, Danish, Finnish, French, German, Hebrew, Hungarian, Indonesian, Lithuanian, Norwegian, Polish, Romanian, Serbian, Swedish, or Thai speakers. Main responsibilities: - Investigating and resolving reported issues (inquiries via the ticketing system), such as requests for account support or potentially...


  • Dublin, Ireland CPL Full time

    Content Reviewer for a Social Media giant-HEBREW We are hiring HEBREW speakers to review content Your key responsibilities: - Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content - Enforcing clients Terms of Use by carefully monitoring reports of abuse on the...

  • Thai Market

    1 day ago


    Dublin, Ireland CPL Full time

    Community Operations Analyst Content Review for Thai Market Full training is provided! Main responsibilities: - Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content - Enforcing clients Terms of Use by carefully monitoring reports of abuse on the site - Becoming...

  • Romanian Market

    9 hours ago


    Dublin, Ireland CPL Full time

    Community Operations Analyst Content Review for Romanian Market Full training is provided! Main responsibilities: - Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content - Enforcing clients Terms of Use by carefully monitoring reports of abuse on the site -...

  • Content Reviewer

    2 weeks ago


    Dublin, Ireland CPL Full time

    We are hiring Content Reviewers for the following languages: UKRAINIAN/ FINNISH / HEBREW / THAI Your key responsibilities: - Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content - Enforcing clients Terms of Use by carefully monitoring reports of abuse on the...


  • Dublin, Ireland CPL Full time

    Community Operations Analyst Content Review for Hebrew Market Full training is provided! Main responsibilities: - Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content - Enforcing clients Terms of Use by carefully monitoring reports of abuse on the site - Becoming...

  • Content Reviewer

    3 weeks ago


    Dublin, Ireland CPL Full time

    Are you fluent in Hebrew and do you have a good level of English (at least B2)? Are you looking for a new job opportunity in 2025 and, if not already based here, willing to relocate to Dublin, Ireland? And more importantly, are you someone who has a real passion and is up to date with all social dynamics, social media & popular culture? If so, this is the...


  • Dublin, Ireland CPL Full time

    Content Analyst (Community Operations Analyst) We are hiring for multiple markets ; Finnish, Thai, Albanian, Hebrew, Training Provided Main responsibilities: - Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content - Enforcing clients Terms of Use by carefully...

  • Finnish Market

    3 weeks ago


    Dublin, Ireland CPL Full time

    Community Operations Analyst Content Review for Finnish Market Full training is provided! Main responsibilities: - Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content - Enforcing clients Terms of Use by carefully monitoring reports of abuse on the site -...

  • Content Reviewer

    3 weeks ago


    Dublin, Ireland CPL Full time

    Content Reviewer We are looking for Estonian speakers Main responsibilities: - Investigating and resolving reported issues (inquiries via the ticketing system), such as requests for account support or potentially abusive content - Enforcing client's Terms of Use by carefully monitoring reports of abuse on the site - Becoming and remaining knowledgeable...


  • Dublin, Ireland Tbwa ChiatDay Inc Full time

    As a Content Review Analyst at Brightflag, you will work as part of our talented analyst team on business analysis requirements. This position provides unprecedented and interesting insights into the technology industry. You will have the exciting opportunity to be part of a fast-growing analyst team and legal technology industry pioneer, as well as having a...


  • Dublin, Ireland CPL Full time

    Who We Are: Cpl is partnering up with SiriusXM and its brands (Pandora, SXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners in the car, at home, and anywhere on the go...

  • Hebrew Speaker

    5 days ago


    Dublin, Ireland CPL Full time

    Content Reviewer - Hebrew (Dublin, Ireland) Shape a safer and more inclusive online community as a Content Reviewer specializing in Hebrew. This role offers an opportunity to make a meaningful impact while working in a diverse, multicultural environment. Key Responsibilities - Investigate and resolve reported issues, including account support requests and...


  • Dublin, Ireland CPL Full time

    Community Operations Analyst We are hiring for multiple markets ; Hebrew, Finnish, Thai, Dutch Training Provided Main responsibilities: - Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content - Enforcing clients Terms of Use by carefully monitoring reports of...


  • Dublin, Ireland CPL Full time

    Content Analyst (Community Operations Analyst) We are hiring for multiple markets ; Finnish, Thai, Albanian, Hebrew, Persian, Polish, Russian, Romanian, Hungarian, Ukrainian, Dutch, French & German Training Provided Main responsibilities: - Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support...

  • Polish Market

    9 hours ago


    Dublin, Ireland CPL Full time

    Community Operations Analyst Polish Market Main responsibilities: - Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content - Enforcing clients Terms of Use by carefully monitoring reports of abuse on the site - Becoming and remain knowledgeable about client’s...

  • Hungarian Market

    9 hours ago


    Dublin, Ireland CPL Full time

    Community Operations Analyst Hungarian Market Main responsibilities: - Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content - Enforcing clients Terms of Use by carefully monitoring reports of abuse on the site - Becoming and remain knowledgeable about client’s...


  • Dublin, Ireland Cpl Healthcare Full time

    Content Reviewer for a Social Media giant We are hiring Albanian, Bulgarian, Czech, German, Maltese, Romanian, Hausa, Oromo, Vietnamese, Hebrew, Dutch, Luganda speakers for Community Operations Analyst-Social Media. Your key responsibilities: - Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account...