IT Helpdesk Analyst Tier 1
2 days ago
Key Responsibilities Performing any other reasonable duties as required by Management Skills & ExperienceExperience in an IT Helpdesk or Credit Union role providing technical or problem resolution Experience resolving Customer requests on the first contact where possible and where not , ensuring we action the request to the right team.Proven Customer Support/Service experience or experience as a Client Service Representative Track record of delivering “Best In Class” Customer Experience o Strong phone contact handling skills and active listeningFamiliarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of situationsExcellent written and verbal communication skills Ability to multi-task, prioritise, and manage time effectively Familiarity with Microsoft Suite of Applications (Word , Excel etc.)Experience of diagnosing and solving problems Knowledge of our experience with the Credit Union market Experience in retail banking/credit union operations Experience in the use of SQL Familiarity with Oracle forms would be an advantage **Competencies****What We Offer**Family related benefits
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Helpdesk Technician
4 weeks ago
Dublin Pike, Ireland EOS IT Solutions Full timeOverview Recruitment Specialist | 3+ years in tech/managed services recruitment and client management. Experienced in driving project success and helping… WHO WE ARE EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering...
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Finishing Foreperson
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Service Desk Level 1/Level 2 Analyst
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▷ 15h Left! Site Manager
4 weeks ago
Dublin, Ireland Ward Personnel Full timeSite Manager – Residential Projects | Tier 1 Contractor | Dublin Are you ready to lead the delivery of high-quality residential developments that shape communities and set new standards in construction? A Tier 1 building contractor is seeking an experiencedSite Managerto oversee the execution of large-scale residential projects in Dublin. This is a key...
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Senior Health
4 weeks ago
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Business Analyst
3 weeks ago
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IT Support Analyst
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Helpdesk Engineer – 12-Month Fixed Term Contract
4 weeks ago
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