Service Advisor

4 weeks ago

Cluain Meala, County Tipperary, Ireland Laharts Full time
Laharts Skoda are looking to recruit an Experienced Service Advisor to join our Aftersales team in Clonmel.

The role includes:

- Manage service customer appointments efficiently and liaise with customer as appropriate
- Dealing with customer requirements for service and repair in an efficient and courteous manner both by phone and service reception
- Liaise with Workshop, Warranty and Parts Department.
- Achieve consistently high standards across the dealership and identify new ways to increase the performance
- Determine workshop availability on booking system and manage bookings to ensure maximum workshop efficiency
- Maintain high levels of customer service whilst offering advice to customers regarding technical issues, costs, completion times etc.
- Keep customers up-to date on progress of each vehicles undergoing maintenance and agree on any additional work required.
- Deliver highest levels of customer satisfaction and retention.
- A passion for excellence in customer service
- Minimum of 2 years' experience in a similar Service Advisor role
- An enthusiastic, positive results orientated approach which demonstrates exceptional levels of customer care
- Experience in managing customer accounts
- Excellent Interpersonal skills and be highly motivated, Fluent written/spoken English with excellent communication and organisational skills
- Strong Computer Skills including MS Office
- Full clean Irish driving license

What we offer:

- Performance Bonus
- A clean and safe working environment

Job Type:

Permanent

- Bike to work scheme

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus

Experience:

- Service Advisor: 2 years (required)

Licence/Certification:

- Full Driving Licence (required)

Location Clonmel

Benefits Competitive Salary

Closing Date 31/08/2025

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Contact Us

Whatever your question or feedback we are here to help. So please feel free to contact us

Lahart Garages Ltd are a credit broker and not a lender.Lahart Garages Ltd is regulated by the Central Bank of Ireland - we are an authorised Financial Intermediary.Finance is Subject to status. Other offers may be available but cannot be used in conjunction with this offer.We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase.

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