[Urgent Search] SMC Program Manager
4 hours ago
Multiple Locations, Jordan
Date posted: Jan 10, 2025
Job number: 1798988
Work site: Up to 50% work from home
Travel: 0-25%
Role type: Business Operations - Business Program Management
Employment type: Full-Time
Overview
In Small Medium and Corporate (SMC), we empower our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. As part of local subsidiaries or centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC organization and the value we deliver to our customers, partners, and one another, every day.
The Program Manager (SAS: Solution Assessment Services) primary role is to be the SMC account team’s expert on available SMC Programs. Using visualized data & insight to give customers confidence in their cloud migration decisions and to tell the story of the immense business value of migrating and modernizing with Microsoft.
Our culture is centered on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission. Join us and be one who empowers billions
Relocation expenses are not provided as part of this role.
You must be legally authorized to work in Ireland or Jordan to be eligible for this role.
Qualifications
- Fluency in English is required and business level Arabic language is preferred.
- Bachelor's Degree in Business, Operations, Finance or related field AND extensive work experience in program management, process management, process improvement
- OR equivalent experience
- OR Relevant certifications from Microsoft or competitive platforms solution sales, technical sales, marketing, communications, licensing, or channel/business development experience
- Solution sales or solution assessment consulting, or related experience
- Extensive experience with cross-group responsibilities (e.g., project manager for significant projects with cross-group/cross-country impact and membership)
- Azure Fundamentals, Modern Workplace Fundamentals, or Security certification(s), or other related independent cloud certifications
Responsibilities
- Responsible for Program Orchestration by owning the pre-sales and pipeline generation efforts for complex multi-area geographies, segments, partners, or customers by identifying new engagements to create large-scale and/or strategic deals.
- Lead the scoping and delivery of cloud migration and optimization plans at scale and deliver plans with or through partners for complex customers, aligning with their migration and modernization goals.
- Advise on how to select the best assessment type to move plans forward and create the most impact.
- Proactively cater messaging and tactics to communicate technical information clearly and accessibly.
- Lead all aspects of solution assessments deployment for their segment and/or area.
- Leverage and strengthen collaborative relationships across extended partners team.
- Orchestrate across account teams and segment leadership to drive their area's SMC programs strategy.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work:
- Industry leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Giving programs
- Opportunities to network and connect
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
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