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People Services Advisor
1 month ago
Ornua is structured across two divisions: Ornua Foods and Ornua Ingredients. We operate from 10 business units worldwide, including 16 production facilities, and have sales and marketing teams working in-market across the globe in Africa, Asia, Germany, Ireland, the Middle East, Spain, the UK, and the US.
You may know us by our brands Kerrygold, Dubliner, Pilgrim's Choice, Avantage, Forto, and BEO.
At Ornua, our Values lie at the core of everything that we do and how we behave both individually and as a business. Our five values, and their underlying behaviours, encourage us to Seek and Embrace New Ideas, Make It Happen, Be Our True Selves, Show You Care and Achieve Great Things Together.
At Ornua, our co-operative ethos lies at the heart of how we do business. We care passionately about driving sustainable, profitable growth, underpinned by our ambitious 'Path to Prosper' strategy. We have delivered significant growth in our core business, and we have ambitious plans for continued growth over the next five years.
This is a 12 month fixed term contract.
KEY AREAS OF RESPONSIBILITY:
1. Contributes to the People Services team, displaying a strong ability to problem solve through managing and administering employee lifecycle events from onboarding through to offboarding for various jurisdictions.
2. Responding to and resolving HR enquiries from employees, managers and HR colleagues in a timely manner utilizing knowledge base and case management tool (PeopleDoc) in accordance with our SLAs.
3. Manage the contract and onboarding process across our Business Units.
4. Communicate instructions to payroll in a timebound manner.
5. Reporting on absence and other key People KPIs.
6. Manage and calculate holiday balances.
7. Complete transactional HR processes and data updates using SuccessFactors HRIS system and PeopleDoc CRM.
8. Processing of invoices through the system.
9. Serves as primary support and coach for employees and managers with Employee Self Service (ESS) and Manager Self Service (MSS) transactions through SuccessFactors and PeopleDoc.
10. Participates in data review, auditing and user acceptance testing of new processes, procedures and system changes as needed.
11. Maintaining/archiving electronic and physical personnel records in accordance with record retention policies.
12. Responsible for having a general understanding of policy and procedure and be able to help others navigate them.
13. Assist with Adhoc tasks, HR initiatives and projects as required.
KEY REQUIREMENTS:
1. 3+ years previous experience in administration or shared services (preferably HR).
2. Excellent customer service, time management and communication skills.
3. High personal integrity required in handling confidential information.
4. Excellent attention to detail and organizational skills.
5. Highly proficient and competent user in Microsoft Office applications particularly Excel, MS Windows.
6. SAP SuccessFactors experience is an advantage.
7. 3rd level qualification or equivalent experience.
8. Flexible team player, with a passion and drive for HR and the ability to work in a fast-paced environment.
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