Process Documentation Manager

4 weeks ago

Dublin, Dublin City, Ireland Healthcare Businesswomen's Association Full time
Job Description Summary

#LI-Hybrid
Location: Dublin, Ireland
Relocation Support: This role is based in Dublin, Ireland. Novartis is unable to offer relocation support: please only apply if accessible.

Are you passionate about shaping learning experiences that drive real business impact?

As a Learning Project Manager at Novartis, you'll play a pivotal role in empowering our U.S. Marketing teams and cross-functional partners through innovative, compliant, and results-driven training programs. In this fast-paced pharmaceutical environment, your expertise will help build commercial capabilities, enhance performance, and ensure regulatory excellence. Join us to lead meaningful learning initiatives that make a difference.

Job Description

Key Responsibilities:

- Lead end-to-end project management of learning programs from needs analysis to implementation and evaluation
- Collaborate with internal stakeholders and vendors to design and deliver impactful learning solutions
- Manage multiple learning projects, ensuring timely delivery aligned with scope, budget, and business goals
- Monitor learning effectiveness and ROI using data, KPIs, and stakeholder feedback
- Leverage learning technologies to create engaging, scalable, and blended learning experiences
- Coordinate training logistics, including scheduling, communications, surveys, and Q&A documentation
- Design and update training materials such as handbooks and quick reference guides
- Support communication and change management strategies for training initiatives

Essential Requirements:

- Bachelor's degree in Life Sciences, Business, Human Resources, Instructional Design, or a related field
- Minimum 5 years of experience in learning and development with proven project management expertise
- Experience in pharmaceutical, biotech, or healthcare industries
- Strong knowledge of U.S. Marketing and commercial operations in regulated environments
- Proficiency in learning management systems and digital learning design tools
- Excellent communication, stakeholder engagement, and organizational skills

Desirable Requirements:

- Project management certification such as PMP, PRINCE2, or Agile methodology
- Experience designing compliance training for sales or promotional activities in regulated industries

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Skills Desired

Agility, Analytical Thinking, Brand Awareness, Building Construction, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategy, Media Campaigns, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing, Waterfall Model
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