Nurse Advisor
4 weeks ago
-An award-winning medical device and patient services company with a large presence in the Irish market
The Role
Reporting to the Nurse Manager, the responsibilities include:
-Providing support and education to patients via the nurse helpline.
-Setting up initial therapy in the clinical room.
-Conducting CPAP follow-up clinics and coordinating with sales management, marketing, and other corporate departments.
-Offering telephone support to patients remotely using Remote Monitoring Technology.
-Managing and addressing both existing and new patient inquiries comprehensively.
-Utilizing Remote Monitoring Technologies to ensure patient compliance.
-Collaborating with physicians, technicians, and nursing staff in hospital settings as needed.
-Supporting the clinical sales support team.
-Interacting with teams including Customer Service, Warehouse, and Accounts.
-Enhancing efficiency in current workflow practices.
-Committing to delivering quality patient-focused services alongside team members.
-Handling all administrative tasks and updating patient records in online Patient Management Systems.
-Programming, dispatching, and downloading sleep diagnostic data, and sending it to physiologists and hospitals.
-Updating the allocation of devices in the relevant systems.
-Uploading and creating patient files.
-Serving as the point of contact for referring hospitals.
-Organizing the dispatch of oximetry devices for both current CPAP patients and new patients.
-Working on monthly KPIs and regularly reporting on progress.
Requirements
-Candidate must be a registered nurse
-respiratory experience/knowledge a plus (but not a requirement)
Culture
-excellently company that have won awards for it's management
-genuinely supportive team and colleagues
Package
-Competitive salary based on experience + 10% bonus + profit share
-Pension, private health insurance
-26 days annual leave + 1 duvet day
-hybrid (3 days from home, 2 in the office) after training period
-laptop, phone provided
-income protection
-Mon-Fri 9-5
Adecco Ireland is acting as an Employment Agency in relation to this vacancy.
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