Line Manager

The following content displays a map of the job's location - Main Street, Tralee.

We offer excellent benefits that help make Tesco a great place to work. These include but aren't limited to:

- Bonus Scheme*
- Colleague Clubcard 10% discount (including a 2nd card for a family member)*
- Life Assurance
- Pension Scheme*
- Save As You Earn Scheme*
- Paid Family Leave
- Bike to Work
- Long Service Awards
- Commuter Scheme

*Entry requirements and rules of the scheme apply.

About the role

Tesco Ireland is currently seeking to appoint a Line Manager for ______ who will have responsibility for supporting and leading a department and a team of people to deliver the best shop for our customers.

Key Accountabilities

- Lead and coach your team to deliver the best Shopping Trip for customers by ensuring great service, standards and availability.
- Deliver all key performance indicators for your departments.
- Lead a team, making decisions every day that support them to do their jobs.
- Deliver the training plan, ensuring all colleagues receive quality training, are validated to do their job and have an up to date training card.
- Ensure all the processes, routines and systems for your departments are completed accurately and at the right time.
- Plan every seasonal, trade driving and promotional activities to achieve maximum sales, impact and presentation.
- Responsible for all safe and legal routines for my departments, ensuring plans are in place to address any identified issues.
- Ensure that colleagues understand the importance of the "what" and the "how", have objectives, regular reviews, career discussions and a live PDP.
- Provide regular coaching and feedback across the store, improving the skills of your team.
- Coach my team, giving them the confidence to call out behavioural issues and improve the shopping trip for customers.
- Create an environment that encourages innovation and personal growth.
- Role model a culture where customers love to shop and colleagues love to work.

You will be responsible for

- Always put the customer first and consider them in everything you do.
- Get to know your customers and serve them with pride.
- Help to ensure products and services are available for customers at all times.
- Handle all products with care to maintain quality and ensure they reach the customer in the best condition.
- Keep the shop floor and back areas clean and tidy at all times.
- Using the training you receive, follow department routines and processes.
- Follow all company policies and adhere to Health and Safety routines.
- Whilst you will have a core role, you may be asked to support your colleagues by helping in other departments.

You will need

Experience

- Must have previous management experience.
- For the 'Line Manager' role you have a demonstrated track record of:
- Being passionate about delivering the right way for customers and colleagues.
- Being adaptable and agile in your thinking.
- Delivering key objectives in a fast-paced environment.
- Being the 'Go To' person for all queries for your department.
- Shaping and influencing at the most senior level.
- Previous Retail Experience preferred.

Leadership Skills & Style

- You make time to build strong relationships with colleagues inside and outside of my store. You work collaboratively with your team to deliver results.
- You are warm and welcoming in every interaction with colleagues and customers – putting people at the heart of everything you do.
- You use energy and resilience to keep momentum going when working in challenging environments.
- Your colleagues see you doing the right things when things are going well and when times are tough.
- You encourage others to think differently, providing an environment where creativity and new ideas are welcomed.
- A humble leader who lives Tesco's values.

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day". We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves.

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