Senior Client Lead

4 weeks ago

Dublin, Ireland Thisiscatapult Full time

Catapult Senior Client Lead Profile.

We are Catapult, a Global Experience Agency. We’ve been delivering big ideas and big ambitions for over 20 years, pushing the boundaries for audiences and maximizing the potential of every experience for clients. We specialise in human-centred strategy, connected creativity and complex production at scale.

We create new ways for brands to connect in culture, in communities and in person. Working across cultural lines, from artistic and environmental to popular and political, our business is to make brands human.

Through imagination, invention and accuracy we’ve earned the trust of governments, global brands and organisations shaping the world. Some of these include The Global Fund, FIFA, Mastercard, Universal Music, Diageo, United Nations, Wall Street Journal, UEFA and Puma.

As people, we’re all in, with our clients, our audiences and each other. We operate from Dublin, London, New York and LA and work with clients all over the world.

The Person we’re looking for

We are looking for a Senior Agency Client Lead to work alongside our key clients to deliver the strategic and creative ambition of their brands and organisations.

If you love creative business, you love culture, you want to work with some of the most exciting brands in the world, then this role is for you. We’re looking for someone who is naturally client and brand driven, a critical and cultural thinker, and an accomplished client lead.

You will work with a multidisciplinary global experience team to create highly progressive, innovative and immersive brand experiences, ensuring profitable revenues and operational excellence along the way.

You will be accountable for building high-level relationships with our clients, including overall client satisfaction of the experience strategy, creative ideas and the team performance.

The Role involves

- Delivering strategic, creative and human success for each client and brand you are assigned to lead.
- Taking an active role in the Scope of Work (SOW) development and pricing proposals.
- Being acknowledged as an extension of the client team.
- Building valuable relationships with senior decision makers.
- Being a skilled project manager with excellent client communications.
- Developing and maintaining strong working relationships internally, working closely with the extended Catapult team in London, New York and LA.
- Ensuring the accurate, timely and profitable implementation of all client plans.
- Planning and leading long and short complex projects.
- Having high level commercial ownership and acumen.
- The ability to lead pitches, RFPS and outbound business proposals.
- Building excellent relationships with all internal and external stakeholders.
- Driving momentum, accuracy and agility across all projects.
- Designing the best approach to apply and execute on each idea.
- Supporting the energy and pace of the project to a timely and calm completion.

Skills & Traits

- Naturally enjoy building client relationships.
- Highly organised and efficient.
- Be objective and brand driven.
- Be astute and observant.

Experience Milestones

- High level of agency and brand led experience.
- Track record of running multidisciplinary complex projects.
- Track record of delivering for clients and getting on with people.
- Bring transferable skills from previous projects & roles to an Experience Agency.
- High level commercial and operational experience.
- 6 years+ of agency positions (Account Director, Client Lead).

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