Sales and Client Relations Executive

6 days ago

Dublin, Ireland Tour Partner Group Full time

Sales and Client Relations Executive (B2C)

We are looking for a passionate and dynamic Sales and Client Relations Executive (B2C) to join our team in Dublin, Ireland. In this role, you will be responsible for crafting authentic travel experiences, liaising with the end clients and managing customer needs from start to finish. You will work as part of a collaborative, international team, creating memories that last a lifetime for our clients and their customers.

Tour Partner Group is a leading DMC for the UK, Ireland, the Nordics and Baltics. We bring together more than 300 destination specialists, designing B2B travel for Groups and FIT. Along with our MICE division, HORIZONS by Tour Partner Group, we are the experts in creating authentic experiences and memories that last a lifetime.

We have offices in London, Edinburgh, Dublin, Copenhagen, and Phoenix. Our mission is to deliver personally tailored, authentic tours. Perfectly.

Responsibilities

- Preparing costings for clients through Tourplan and client’s platforms, with the aim of maximising margins and revenue
- Producing quotations within an agreed time frame and in an agreed presentation style
- Ensuring timely invoices are being raised in Tourplan and send to clients
- Actively communicating and raising challenges from clients and markets
- Liaising with the Contracting Team to ensure product range evolves with customer requirements
- Monitoring performance and suggesting activities to enhance performance
- Willingness to travel when required
- Handling and qualifying customer enquiries by phone and email

Qualifications

- Fluency in French & English
- Experience in sales, tourism, operations, or event management
- Strong communication and negotiation skills
- Ability to work under pressure and multitask in a fast-paced environment
- IT literate
- Attentive to detail and commercially aware

We are an equal opportunities employer and welcome applications from all qualified candidates.

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