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(Apply in 3 Minutes) Operations Specialist
2 days ago
Our collective blend of expertise and experience makes PwC a great place to work. PwC Ireland welcomes top talent from all backgrounds to join us at the start of what will be your lifelong journey of development and discovery. Let's see where your talent could take you.
Line of Service: Internal Firm Services
Industry/Sector: Not Applicable
Specialism: IFS - Internal Firm Services - Other
Management Level: Specialist
Job Description & Summary:
An exciting opportunity has just become available for an Operations Specialist to join our Assurance Resourcing Team which sits within the BES line of service. The role is based in our state-of-the-art offices in Spencer Dock. The ideal candidate will be proficient in Microsoft Excel or Google Sheets, and Alteryx would be a benefit. The candidate should also have a keen eye for detail and a willingness to learn.
The successful candidate will be part of the Operations team, representing one of the Assurance sectors and liaising regularly with the manager, senior managers, directors, and partners in the business, as well as dealing with queries from audit staff. Some examples of the responsibilities are listed below:
- Maintaining job records on the staff planning tool in line with Assurance Requisitions completed by engagement teams.
- Discussing requests with teams and looking for solutions where more than one team wants the same person at the same time.
- Dealing with day-to-day requests and queries from staff and managers.
- Acting as a contact for Training on staff training bookings.
- Considering staff leave requests and discussing approval with relevant parties (Annual Leave, Overtime Leave, and Unpaid Leave).
- Managing the Unassigned Process and Real-Time Allocation Tool, including sending out availability of staff daily and creating new sheets each month.
- Producing reports from Talent Link and following up on exceptions.
- Liaising with Team Leaders on any discrepancies or unusual findings on various reports.
- Issuing forms to obtain information from staff.
- Maintaining the yearly staff requisitions for a particular Sector.
- Updating resourcing tool for moves in manager portfolios due to reallocations, joiners, and leavers.
- Reviewing of/completion of study leave timesheets for students going on exam leave.
- Time transfers on iPower (our timesheet system).
Experience/Skills:
- Preferably 3 plus years of experience in Administration.
- A professional approach with the ability to work on own initiative.
- Ability to work under pressure in a busy environment maintaining quality and standard of work.
- Ability to work independently, taking responsibility for own work while working within a team environment.
- Good communication skills to negotiate compromises and solutions with engagement teams.
- Good Excel experience is essential - sorting and matching data.
Unlock your potential with PwC Ireland:
We believe that challenges are better solved together We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams encouraged to collaborate and innovate in a way that creates powerful solutions and makes a positive impact. This purpose-led work, and our continuous development and encouragement, will help unlock your potential and take your career to the next level.
Enjoy PwC’s perks:
We reward your impact and support your wellbeing through a competitive compensation package, inclusive employee benefits, and flexibility programs that will help you thrive in work and life. Learn more about us at Life@PwC. (https://www.pwc.ie/careers-ie/life-at-pwc.html).
Being appreciated for being you:
Our most valuable asset is our people and we grow stronger as we learn from one another. We are an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We believe this so much that we have signed up for the Business in the Community Elevate Pledge. ([...]/)
You can learn more about our culture of belonging and explore our range of inclusive programmes, initiatives, employee resource groups, and more at www.pwc.ie.
Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply, we’d love to hear from you
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email us for more information.
Education: Degrees/Field of Study required: Degrees/Field of Study preferred:
Certifications: Certifications not specified.
Required Skills:
Optional Skills: Accepting Feedback, Active Listening, Business Performance Management, Business Reporting, Communication, Conflict Resolution, Coordinating Staff, Data Analysis, Demand Management, Development Collaboration, Emotional Regulation, Empathy, Human Resources (HR) Report, Inclusion, Intellectual Curiosity, Optimism, Project Resource Allocation, Project Resource Management, Resource Allocation, Resource Identification, Resource Interpretation, Resource Management, Resource Sharing, Staffing Model.
Desired Languages: Not specified.
Travel Requirements: Not Specified.
Available for Work Visa Sponsorship? No.
Government Clearance Required? No.
Job Posting End Date:
Job ID: 589335WD
Location: Dublin
Line of Service: Internal Firm Services
Specialism: IFS - Internal Firm Services - Other
Recruitment team, PwC Ireland (Republic of)
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