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Watch Specialist
1 month ago
We are seeking a knowledgeable and passionate Watch Specialist / Jewelry Consultant to join our team at Teamworx Ltd.
About the Role:This role involves providing exceptional customer service, offering expert advice on luxury timepieces, and assisting clients in selecting the perfect watch to suit their needs.
Key Responsibilities:- Provide expert guidance to customers on luxury and premium watch collections.
- Develop and maintain in-depth knowledge of various watch brands, movements, complications, and materials.
- Deliver an outstanding client experience through personalized service and consultation.
- Assist customers in selecting and purchasing watches based on their preferences and lifestyle.
- Perform basic watch maintenance, such as strap adjustments and battery replacements, where applicable.
- Maintain an organized and visually appealing watch display, ensuring all timepieces are presented to the highest standard.
- Keep up to date with industry trends, new releases, and technical innovations.
- Build strong relationships with clients, fostering loyalty and repeat business.
- Support sales targets by actively engaging with customers and promoting watch collections.
- Work closely with other team members to ensure seamless store operations.
- Previous experience in luxury retail, watch sales, or a related field is preferred.
- Strong knowledge of horology, watch brands, and craftsmanship.
- Excellent interpersonal and communication skills.
- Possession for watches and an ability to share that enthusiasm with customers.
- Detail-oriented with a commitment to providing high-quality service.
- Ability to work in a fast-paced, customer-focused environment.
- Strong sales skills with a proactive approach to client engagement.