Account Manager

A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500.

We aim to create an environment where talented individuals are empowered to excel. How we collaborate, innovate, and engage with one another is important to us. Our work is driven by 5 key principles:

- One team, One mission
Our collective dedication to Nitro's mission defines us. Together, we are building an environment where everyone feels like a valued part of something bigger than themselves.

- Own it
We take full ownership of our actions and decisions. We empower one another to lead with confidence, creativity, and a solutions‑focused mindset.

- Accountable to our customers
We are dedicated to our customers and take our commitments seriously. We do what we say we are going to do.

- Excellence in execution
Driven by passion and precision, we exemplify excellence in our delivery with innovative, top‑quality results.

- Be bold, fail fast, learn faster
We learn as we grow, dare to try, and bravely question. We are not chasing perfection but forever iterating towards it.

These guiding values shape our approach to work, fostering a culture where everyone is inspired to contribute their best.

We are on a mission: we hire creative, intelligent, talented people; we build great products that delight our customers; and we are doing it in a rewarding way—a way that feels good and makes us proud to be part of Nitro.

What you'll be doing:

- Your main focus will be to renew contracts from existing clients

- Create and enforce plans that will help meet the needs of customers

- Build long‑term relationships with clients and customers

- Address and resolve customer issues

- Notify the sales team of new sales and cross‑selling opportunities

- Become familiar with the competition to stay ahead of them

- Encourage high‑sales and good customer service practices

- Create strategies and work with clients to boost their brand

- Help promote and maintain a positive company image

What we're looking for:

- Fluency in English & Dutch is essential (French is nice to have)

- Passionate about sales and offering clients the best possible solution for their business

- 2+ years in a sales position

- Problem solving and who has a pro‑active mindset

- You are a team player and want to work in an international environment

Why Nitro?

Along with our regular benefits and programs (including health, dental, vision, and retirement as standard), we are also very proud to offer a few additional initiatives to future Nitronauts.

Hybrid Work Our team embraces the hybrid work model, appreciating its blend of flexibility and structure. We combine three days of in‑person collaboration at our global offices in Toronto, Dublin, Antwerp, Porto, and Melbourne with the convenience of two days of remote work each week.

Benefits: Nitro provides all employees with a comprehensive benefits package that includes health insurance, dental and vision coverage, and wellness perks. We also offer pension/401k matching, along with many other country‑specific benefits.

Nitro strongly encourages applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We provide an accessible candidate experience and invite you to request any accommodations or adjustments throughout the interview process and beyond. #LI-Hybrid #LI-DK1

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