Technical Lead Manager

Rithum is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.
Overview As a Technical Lead Manager, you are an experienced software engineer with a strong background in technical leadership and software development. You act as both a team lead and a technical expert, guiding a group of talented software engineers in delivering high-quality software solutions while fostering an innovative and collaborative work environment.
Responsibilities Hiring, building and leading a small-to-medium sized teams of highly creative software professionals in a dynamic, fast-paced environment by providing clear direction, delegating tasks, and setting priorities. Ensure team alignment with project goals and deadlines.
Understanding and driving Lean, Systems Thinking software engineering principals
Establishing best practices for software engineering to ensure high-quality services that can be easily run in production
Collaborating with architects and other technology leaders to help provide technical direction to your team that ensures that design and architecture choices align with best practices, scalability, and performance needs.
Mentor team members, helping them grow their technical and professional skills. Provide regular feedback and performance reviews.
Address any conflicts or challenges within the team, fostering a positive and productive work environment.
Work closely with product managers, stakeholders, and other departments to define project scope, estimate time frames, and plan sprints.
Break down projects into manageable tasks and assign them to team members based on their skillsets, ensuring a balanced workload. Track the team/'s progress, adjusting priorities or timelines when necessary to ensure projects are delivered on time.
Act as a liaison between the engineering team and other departments, such as product management, design, and operations. Ensure clear communication about requirements, timelines, and deliverables.
Participate in writing code, especially for complex or critical parts of the project. Technical Lead Managers balance coding with their leadership duties to stay engaged with the technical aspects of the project.
Building trust and rapport with your direct reports. Help team members set personal and professional development goals, offering opportunities for growth and learning, such as new projects, workshops, or mentorship to ensure that engineers feel that Rithum is a place they can learn and grow through their career.
Lead by example to help ensure that your team upholds company standards with a Client First and Say-Do ethos.
Qualifications Minimum Qualifications
3+ years as Senior Software Engineer or higher
2+ years with team-lead or other leadership experience
Excellent interpersonal and communication skills, with the ability to inspire and motivate a diverse team.
Practical, hands-on experience with modern programming languages
Hands-on experience with AWS technologies, especially EC2, ECS, AWS OpenSearch, Lambda, S3, DynamoDB, Kinesis
2+ years of AI/ML experience with a strong technical and strategic focus.
2+ years’ experience in Python, TensorFlow/PyTorch, or cloud platforms,
Proven leadership in high-impact AI projects, with a history of mentoring team members and developing innovative methods that drive departmental objectives
Preferred Qualifications
Bachelor/'s degree or higher in Computer Science or a closely related field
#Learn-it-all attitude to be able to dive in and understand unfamiliar systems and projects
Experience working with NoSQL databases
Experience with performance tuning and optimization techniques for high scale systems
Experience working with development teams in multiple time zones
Experience with e-commerce, retail, online marketplaces, or digital advertising
2+ years expertise in machine learning algorithms, NLP, computer vision, or large-scale deployment
2+ years’ experience in creating data systems for feature stores or vector databases
Travel Required
Up to 10%
Other Duties Note: this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
What it’s like to work at Rithum When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.
As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.
At Rithum you will:
Partner with the leading brands and retailers.
Connect with passionate professionals who will help support your goals.
Participate in an inclusive, welcoming work atmosphere.
Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
Receive industry-competitive compensation and total rewards benefits.
Medical coverage provided through Irish Life Health; premiums paid by the company
Life & disability insurance
Pension plan with 5% company match
Competitive time off package with 25 Days of PTO, 11 Company-Paid holidays, 2 Wellness days and 1 Paid Volunteer Day
Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program
Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career.
Charitable contribution match per team member
Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.
We/'re committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we/'re here to ensure a seamless experience as you explore opportunities with our team.
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