Senior Client Manager

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Consumer Insight Director

Apply locations Dublin, Ely Place time type Full time posted on Posted 5 Days Ago time left to apply End Date: July 11, 2025 (25 days left to apply) job requisition id R092351

We're the world's leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what's possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Job Details

Job Title & Location

Consumer Insight Director (4-5 years experience)

Dublin, Ireland

Role Description

Looking for a leadership role where you can drive growth, inspire a team, and make a real impact in the retail industry? This is your opportunity

We are seeking a Consumer Insight Director to join our Retail team in Ireland, leading a portfolio of key clients, including our largest retailers—Dunnes, Tesco, and Lidl.

In this role, you will manage and develop a high-performing team, driving exceptional client service, revenue growth, contract renewals, and professional development.

As a member of the Ireland business' senior leadership team, you will help shape the team's overall success and contribute to our growth strategy, while also benefiting from opportunities for personal development.

The ideal candidate will bring a positive attitude, a passion for supporting others, and a track record of driving commercial growth and team development.

Main Duties and responsibilities

- Partner with the Head of Retail to develop and oversee a commercial growth strategy that drives long-term success.
- Act as an inspiring leader, with opportunities to represent the business at industry conferences if desired.
- Deliver valuable insights to clients and support them in leveraging MyWorldpanel, our new data platform.
- Collaborate with experts across Ireland, GB, and Global teams, using our full suite of advanced analytical solutions to provide best-in-class insights and strategic advice.
- Lead and develop a team of two (Category Analyst to Client Manager level).
- Play an active role in the senior leadership team, driving initiatives that benefit the wider business and teams.

Person specification

The ideal candidate will possess the following qualities:

- 4-5 years of relevant industry experience
- Strong analytical skills, with the ability to translate data into compelling insights that inspire clients.
- A proven track record of driving commercial growth and delivering high levels of client satisfaction.
- Demonstrated leadership experience, with a passion for developing and supporting team members.
- A commercially focused attitude with a strong drive to succeed.
- Exceptional relationship-building skills, both with clients and internal teams.
- A genuine passion for the food industry and a curiosity to explore emerging trends.

Kantar benefits

- 23 days holidays plus your birthday off (increases with length of service)
- Option of flexible hybrid working
- Employee Assistance Programme
- Private Medical Insurance
- Life Assurance & Income Protection

At Kantar, we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to encourage new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.

We want to build an equality of opportunity in a fair and encouraging working environment where people feel included, accepted and are allowed to thrive in a space where their mental health and well-being is taken into consideration.

We want to build a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Country

Ireland

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar.

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