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Program Manager, Network Operations
1 month ago
corporate_fare Google place Dublin, Ireland
Apply
- Bachelor's degree in a technical field or equivalent practical experience.
- 5 years of experience with analysis of operational metrics to deliver customer satisfaction.
- 5 years of experience in program management.
- Experience with Operational Support Systems (OSS).
Preferred qualifications:
- Experience designing and executing quality control programs and metrics.
- Experience in IT infrastructure, cloud and digital transformations.
- Excellent problem-solving, negotiation, and organizational skills, with a strong eye for data insights, comfort with sheets and reporting.
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.
Responsibilities
- Develop and implement Data and Performance Quality initiatives to improve Network Operations. Deliver Global Submarine Networks (GSN) Digitization initiatives to deliver operational innovations and overall effectiveness.
- Deliver quality governance frameworks, and implementation of an Operational Readiness Testing program for new systems introduction and network operationalisation. Programs related to deliver OSS and Operational systems capabilities.
- Test Network reliability, Processes robustness and completing retrospective analysis and improvement. Track and report on the progress of Operate initiatives and programs across GSN Operations.
- Gather and collate all aspects of necessary Data and Analytics to drive operational effectiveness, from day 1 build to existing in operational systems.
- Using data analytics Identify, create and establish measures of operational excellence/quality, dashboard views across domains, cross correlation of inputs to drive operational excellence evident within the Operate Objectives and Key Results (OKRs).
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