Transport Operations Specialist

3 weeks ago

Dublin, Dublin City, Ireland Hannon Logistics Ltd Full time

Job Description Job Title Transport Operations Specialist (Nights) - 2 shifts available Department Transport Operations Reports To Operations Manager Location Lusk, Co. Dublin Salary & Benefits €45k per annum, plus a comprehensive benefits package Shift Pattern 2 shifts available: 5pm to 5am (4 on 4 off), 7pm to 7am (4 on 4 off) Number of Positions Available Two per shift Our Ideal Person Are you well organised and have good attention to detail? Keen to join a growing, progressive company who has a high level of commitment to customer service? In this role, the successful candidate will take the lead in real time in controlling and adjusting live operations overnight whilst preparing the plans for the day ahead. You will be able to communicate effectively with our drivers and your colleagues and will be involved in all aspects of the required transport administration processes and co-ordination. Duties and Responsibilities The key remit within the Transport Operations Specialist role is to maintain control of our operations overnight, with responsibility for ensuring that all planned activities are executed, and to make the appropriate adjustments where this has not been possible. Key roles and responsibilities include: Organise collection and shipping of trailers to and from Dublin port Ensure cross-checking of all customs clearance Oversee night to night operations across all operational functions, including drivers, deliveries, incidences, and planning Monitor all drivers real time deliveries and provide instruction and support to always ensure a high standard of customer satisfaction Work with the pool of available drivers to address any unaccompanied trailers arriving into Dublin port Ensure loaded trailers leaving Dublin port unaccompanied do so promptly and safely Maintain constant communications with the warehouse team as trailers become ready for dispatch Prepare paperwork for drivers deliveries Provide a smooth handover to the daytime team Knowledge, skills and experience required (Essential) A minimum 2 years previous experience of working within the transport industry Previous customer service experience essential, via telephone and email Attention to detail Ability to communicate at all levels Excellent organisational skills and prioritising workload Working to deadlines Able to work as part of a team and on own initiative Note: This description is intended to be a guide of what duties are most likely to be but should not be taken as a definitive list. Hannon reserves the right to vary duties and add duties as they deem necessary.

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