Localization Manager

Overview

Are you a strategic leader with a passion for global communication? As our next Localization Manager, you won't just be translating content—you'll be at the forefront of our global expansion, ensuring our platform speaks to customers in their language, literally and culturally. You'll act as the crucial bridge between our product, marketing, and engineering teams, delivering localized experiences that resonate with our diverse, international user base across over 170 countries. This isn't just about managing projects; it's about shaping our international presence and seeing your contributions directly impact the company’s ambitious growth trajectory.

Responsibilities

- Lead and mentor a team of professionals and external partners, guiding them on localization best practices and fostering a culture of quality and efficiency.

- Act as a strategic partner to product, marketing, and engineering teams to define and execute localization strategies that align with our international growth objectives.

- Collaborate cross-functionally to implement internationalization (i18n) best practices and optimize localization workflows, streamlining collaboration between teams.

- Drive continuous improvement initiatives to enhance quality and efficiency by establishing and maintaining linguistic assets (glossary, style guides, and translation memories) and optimizing quality assurance processes.

- Report to leadership on the execution of the localization program's roadmap, performance, and the localization ROI for international market penetration.

- Work closely with release management to ensure localized content is delivered in sync with product launches across all customer touchpoints, including the platform UI, marketing campaigns, and documentation.

The Ideal Candidate Will Bring

- 5+ years of hands-on experience in localization project management, preferably in SaaS or technology companies, with a strong focus on driving global growth.

- Proven expertise with translation management systems like Lokalise, Crowdin, or Phrase, and a strong understanding of localization workflows and industry best practices.

- A proven ability to understand and proactively communicate the technical requirements of localization, including internationalization standards and file formats, while working effectively with engineering teams.

- Exceptional organizational and project management skills with a track record of managing complex, multi-stakeholder projects with competing priorities.

- Strong analytical skills with the ability to use data to drive decisions and communicate the impact of localization efforts to stakeholders.

- Excellent communication skills and the ability to build consensus across teams, demonstrating cultural sensitivity and a deep understanding of global market nuances.

- Prior experience with marketing automation platforms or email marketing is a plus, as is knowledge of accessibility standards in localization.

- Fluency in English plus proficiency in at least one additional language.

About ActiveCampaign

ActiveCampaign is an AI-first, end-to-end marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate—freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.

With AI, goal-based automation, and 950+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes—fine-tuned with billions of data points to drive real results for their unique business.

ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities—where ideas become impact and potential turns into real results.

DEI and Culture

As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.

Perks And Benefits

At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.

Here Are Some Of The Benefits We Offer

- Comprehensive Health & Wellness: Top-tier benefits package that includes medical and dental benefits paid 100% by ActiveCampaign for you and your dependents, complimentary access to telehealth services, and a free subscription to Calm.

- Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.

- Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance.

- Total Rewards: Pension scheme with matching up to 5% of your contribution, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, cycle to work scheme where you can purchase a bike and equipment tax free for cycling to work, and a four-week paid sabbatical with bonus after five years.

- Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.

ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.

Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.

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