Data Center Technician
2 days ago
Data Center Technician, Data Center Operations (DCO)
Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Technician to join our expanding Infrastructure Operations team.
Data Center Operations designs, installs, and maintains the world’s largest computing infrastructure. Our scope of work includes systems repair, dealing with issues, handling and tracking parts, and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of technology in the region.
Key Job Responsibilities
As a Data Center Operations Engineer, you will be the primary point of contact for internal customers. There is never a dull moment as each day presents different challenges. Some of the key responsibilities you will undertake are:
1. Troubleshooting technical issues on advanced hardware, ranging from servers, storage, and networking devices on a 24/7 basis.
2. Maintaining a high level of system reliability and availability.
3. Participating in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.
4. Sharing knowledge and helping train less technical staff on best practices related to all service owner issues.
5. Contributing towards building a great team by getting involved in the Amazon hiring process and candidate interviews.
About the Team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
1. Solid understanding of Linux/Unix administration.
2. Server hardware troubleshooting experience.
3. Server booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID.
4. Some experience with network protocols: TCP/IP, Ethernet, L2/L3 technologies.
5. Network hardware: Copper and optical fiber cabling, switches, routers.
6. Strong communication skills.
7. Passionate about IT infrastructure and hardware.
8. This position also has a physical component requiring the ability to lift & rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
9. This role involves covering 24x7 shift rotation.
10. Server hardware and network fiber hands-on experiences required.
11. Experience in network troubleshooting, optical fiber cabling, switches, and routers.
12. Comfortable acting as escalation, strong communication skills with business level of verbal and written skills.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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