Hotel Receptionist

1 week ago

Ennis, Ireland Falls Hotel Full time

Main responsibilities: Greet guests in a polite and friendly manner To anticipate guest's needs and ensure that service is exceptional Work with the Front Office team to complete the tasks for the day Handle any guest's concerns or complaints in a professional manner Assist other departments wherever necessary and maintain good working relationships The shifts will include weekend work. This is a full time permanent role The ideal candidate for this position: A minimum of 1 years previous Hotel Reception experience Previous Hotsoft knowledge is desirable Commitment to delivering high levels of customer service Professional demeanour and excellent grooming standards Professional telephone manner Excellent communication skills Be able to cope well under pressure Skills: Hotel reception Customer Focus Teamwork Benefits: Gym membership Free parking Meal on duty

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