Only 24h Left: Customer Experience Champion
3 weeks ago
PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in `in branch? and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Responsibilities: Support in the day to day operation of customer service within the branch. Provide an excellent level of customer service and advise our customers throughout their product /financial needs journey, further improving the customer experience with both over the phone and face to face interactions. Take ownership and deal with customer queries in an effective, professional and compliant manner. Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni-Channel ethos and activity management system. Assist with sales campaigns including post sales fulfilment, administration and follow up tasks. Adopt a prompt and customer centred response to leads passed from Open24 to maximise new business opportunities from customer base Requirements: QFA or APA in Loans and/or Savings & Investments, with up-to-date CPD hours for the relevant CPD years. If no APA held, or only one APA in Loans or S&I held, the candidate must commit to qualifying within a 2 year period to achieve APA in both Loans and S&I. If no APA held, the candidate must meet the minimum entry requirements of holding an Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths), and/or 5+ years post Leaving Certificate experience. Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment (where MCC) Committed to and enjoys working in a sales environment This is a permanent role based in Castletroy. Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
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Urgent Search Customer Experience Champion
4 weeks ago
Dublin, Dublin City, Ireland Permanent TSB Full timePTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Branch Customer Experience Champion, you will work collaboratively with your team and...
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Dublin, Dublin City, Ireland Permanent TSB Full timeSenior Customer Experience Champion Job Type: Permanent Job Location: Dublin.Onsite Join Our Dynamic Team at PTSB as a Senior Customer Experience Champion - Shape Futures, Build Relationships, and Drive Growth Are you a customer service superstar with a passion for helping people achieve their financial goals? Do you thrive in dynamic environments where your...
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Only 24h Left: Solutions Architect
3 weeks ago
Dublin, Dublin City, Ireland ResMed Inc Full timeSolutions Architect - Principal Engineer page is loadedSolutions Architect - Principal EngineerApply locations Dublin, Ireland posted on Posted Today job requisition id JR_044345We are looking for our future Solutions Architect - Principal Engineer to join our Product Development team in Dublin.The role is offered as hybrid with 1 or 2 days / week onsite in...
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Only 24h Left Front Office Manager
4 weeks ago
Dublin, Dublin City, Ireland Schoolhouse Hotel Full timeFront Office Manager - Schoolhouse Hotel About The Schoolhouse Hotel The Schoolhouse Hotel is a distinguished 4-star boutique property with 31 rooms located in the heart of Ballsbridge, Dublin. Originally built in 1859 as a school for St. Stephen's Church, this historic listed building has been thoughtfully transformed into one of Dublin's most unique...
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Only 24h Left Media Specialist
4 weeks ago
Dublin, Dublin City, Ireland Web Summit Group Full timeAbout us:How did Web Summit become, in the words of Forbes, "the best tech conference on the planet"? Meaningful connections. Our tech events are unmissable because we make it easier for the right people to meet and connect. Everyone at Web Summit works towards this goal.And we're just getting started.We're always looking to build on the impact we have...
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Only 24h Left) Consultant ENT
2 weeks ago
Dublin, Dublin City, Ireland Hive Healthcare Full timeSocial network you want to login/join with:col-narrow-leftClient:Location:Dublin, IrelandJob Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:40535dbae11fJob Views:4Posted:18.06.2025Expiry Date:02.08.2025col-wideJob Description:Join Our Team as a Consultant ENT at Hive HealthcareHive Healthcare is seeking a skilled and dedicated...
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Only 24h Left: Go To Market
3 weeks ago
Dublin, Dublin City, Ireland SSE plc Full timeBase Location:Dublin (hybrid working pattern)Salary: €65,300 - €82,000 + performance-related bonus + a range of benefits to support your finances, wellbeing and family.Working Pattern: Permanent | Full Time | Flexible First options availableThe roleYou will own the end-to-end Go-To-Market (GTM) delivery of product, proposition, pricing, and regulatory...
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Only 24h Left) Vertriebsmitarbeiter:in
39 minutes ago
Dublin, Dublin City, Ireland Indeed, Inc., co CT Corporation (Indeed) Full timeYour jobAs a Client Activation Sales Representative in our Scaled Business Success (SBS) team, you'll proactively reach out to engage with Spender Clients in our small business segment, as you help them promote their jobs on our website.In this fast-paced role, you'll proactively engage with non-spender, recent spender, and winback clients in the DACH...
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Only 24h Left Business Analyst
3 weeks ago
Dublin, Dublin City, Ireland NTT DATA, Inc. Full timePress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: Create AlertNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.- Participate in High Level Business & Project Review...
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Only 24h Left: Artic Drivers
4 weeks ago
Dublin, Dublin City, Ireland Primeline Group Full timeARTICULATED TRUCK DRIVER Clonee Co Meath EVENING & NIGHT SHIFT - Start times are negotiable Clean Valid CE driving licence and Digital tachograph card CPC completed and up to date Requirements 80% Double Deck deliveries, 20% Rigid deliveries Day/ Evening /Night Lock and Drop only no breaking down pallets 42 Pallets spaces per Double Deck Min 2 drops on each...
