Transport Compliance Co-Ordinator

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Recruiter at National Transport Authority The National Transport Authority wishes to recruit a suitably experienced and qualified individual to the role of Transport Compliance Co-Ordinator. Successful candidates may be placed on a panel from which future vacancies may be filled.
About the Role
The successful candidate will join the Authority’s Transport Regulation Directorate. Within the regulatory and compliance environment, the Authority is responsible for:
Developing the regulatory framework and compliance regime for the Small Public Service Vehicle (SPSV) and commercial bus sectors to enhance the quality, safety and accessibility of services;
Ensuring compliance by operators with statutory regulations in the SPSV, commercial bus and vehicle clamping sectors;
The enforcement of EU Passenger Rights legislation in relation to maritime, rail and bus/coach travel as the National Enforcement Body (NEB) for Ireland;
Ensuring that regulatory licensing and appeals systems are efficient and fair for operators and appellants; and
The implementation of the Critical Entities Resilience Regulations 2024.
Duties and Responsibilities
Duties include investigating and co-ordinating assigned regulatory cases and operations across the SPSV, commercial bus, clamping, and EU passenger rights sectors, and conducting nationwide compliance operations, including inspections and the service of legal documents. Strong organisational, operational, and communication skills, along with a willingness to travel and develop technical expertise, are essential.
The Transport Compliance Coordinator will report directly to the SPSV Compliance Manager with other reporting lines into the Clamping, Commercial Bus and EU Passengers Rights units. The role will require flexibility for nationwide travel and working outside standard hours, including evenings and weekends.
Regulatory Case Management and Operational Delivery
Co-ordinate and conduct approved compliance operations nationwide, including multi agency operations.
Prepare inspection schedules and supporting materials and maintain accurate records of operational activity.
Support the preparation and organisation of prosecution documentation, including the issue of Fixed Payment Notices and serving of legal documents.
Manage assigned cases relating to SPSV, Commercial Bus, Clamping, and EU passenger rights regulation, ensuring timely resolution in accordance with relevant legislation and procedures.
Become an authorised person under relevant regulations.
Specialist Industry knowledge
Become a subject matter expert and maintain a working knowledge of the transport industry to inform enhanced operations.
Maintain up to date knowledge of industry trends, emerging technologies and best practices.
Monitor dispatch operators, booking service providers, tour operators and related entities to ensure compliance with licensing and regulatory obligations.
Project and Process Management Participation
Lead and contribute to cross-functional projects aimed at improving regulatory oversight, customer experience, or operational efficiency.
Apply project management skills to support the timely delivery of initiatives within budget and scope.
Draft and maintain Standard Operating Procedures (SOPs) to ensure consistency and legal compliance across regulatory activities.
Stakeholder Management
Act as a point of contact with third parties (e.g. outsourced service providers and external organisations) and develop productive working relationships with operational units across the country.
Plan and implement joint compliance operations with An Garda Síochána and other government agencies, subject to management approval.
Governance and Reporting
Ensure detailed and accurate record-keeping in line with internal protocols and legal requirements.
Prepare and submit regular, and ad-hoc reports, to the management team as required.
Administrative tasks as required.
Training, Development and Stakeholder Engagement
Development and delivery of internal training materials and programmes.
Attend training and maintain up-to-date technical knowledge across the regulated sectors.
Engage in cross-divisional activities and maintain effective working relationships with internal and external stakeholders.
Supervision
Where assigned, oversee the work of staff, providing guidance and support to ensure effective performance and delivery of objectives.
Note : The functions and responsibilities initially assigned to the position are based on the current organisational requirements and may be changed from time to time. The person appointed require the flexibility to fulfil other roles and responsibilities at a similar level within the Authority.
Please note: In order to satisfy the shortlisting panel that you meet these criteria you must explicitly reference how you meet same in your application. Failure to demonstrate these may prevent your application progressing to future shortlisting stages.
Each candidate must meet the following requirements at the time of the competition closing:
Hold a minimum of an NFQ level 7 qualification in a regulatory, security, legal, business, compliance or relevant discipline;
Have at least 5 years recent satisfactory relevant experience in a regulatory, security, legal, business, compliance or relevant industry;
Hold a recognised Project Management qualification;
Proven leadership capabilities, with the ability to motivate, guide, and influence others to achieve objectives effectively; and
Hold a current driving licence to fulfill the requirements of the role.
Please note: Should further shortlisting be required after essential criteria above, a selection of the following may be assessed.
The ideal candidate will also:
Have excellent interpersonal and communication skills, including the proven ability to develop and deliver clear key messages;
Have excellent organisational ability and delivery of results, including the ability to manage different resources to the best benefit of a 24/7 nationwide remit;
Demonstrate ownership, initiative and self-motivation over own work;
Have knowledge of public service policies, services and activities, specifically in the transport sector;
Have practical knowledge of legislation relating to the Freedom of Information and Data Protection; and
Possess excellent verbal and written skills.
Remuneration
Salary Grade: Higher Executive Officer - Higher
Personal Pension Contribution (PPC) rate. This salary is payable to an individual who is required to make a personal pension contribution (PPC) to their main pension (in general those persons whose initial appointment to the Public Service is on or after 6th April 1995).
€59,279, €60,907, €62,537, €64,180, €65,811, €68,158, €69,701, €71,253, €72,808. Non-Personal Pension Contribution (non-PPC) rate. This salary is payable to an individual who is not required to make a personal pension contribution (PPC) to their main pension scheme.
Annual Leave: 29 days per annum. This leave is on the basis of a five day week and is exclusive of the usual public holidays.
Note:
entry will be at point 1 of the scale and will not be subject to negotiation;
different pay and conditions may apply if, immediately prior to appointment the appointee is already a serving Civil Servant or Public Servant;
the rate of remuneration may be adjusted from time to time in line with Government pay policy.
Contract: Permanent Contract
Probation: There is a 6 month probationary period which may at the discretion of the CEO be extended to 10 months.
Selection Process
Prior to completing your application please read the Important Candidate Information Booklet on our careers page here: www.nationaltransport.ie/about-us/careers
How to Apply
Please submit your application in one single word document or PDF referencing the title of the role you wish to apply for in the subject of the email to ntacareers@rsmireland.ie with the following:
A comprehensive cover letteroutlining why you wish to be considered for the post and where you believe your skills and experience meet the requirements for the role of Transport Compliance Co-ordinator; and
A comprehensive CV (not to exceed 3 pages).
Please note that omission of any or part of the 2 requested documents, as set out above, will render the application incomplete. Incomplete applications will not be considered for the next stage of the selection process.
Closing Date
The closing date and time for applications is strictly 12pm (noon) on 15 August 2025.Applications received after the specified deadline cannot be accepted.
If you do not receive an acknowledgement of receipt of your application within 2 working days of applying, please email ntacareers@rsmireland.ie.
Seniority level Seniority level Not Applicable
Employment type Employment type Full-time
Job function Job function Administrative
Industries Government Administration
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