Business Process Architect

2 weeks ago

Dublin, Ireland American International Group Full time

The Business Process Architect will report directly to a Senior Business Process Architect. This position is a key part of the Global Process Team and is responsible for understanding the company’s business strategy, North Star operating vision, business imperatives and capabilities, and how they affect technology imperatives and strategic initiatives. This individual is responsible for support processes that govern all functional and regional groups. Develops interaction model for people, resources, and controls within the process constraintsThe Business Architect will partner with the business, global technical business solutions, GI Controls and IT to ensure adoption of “best practices” and standardization of business architecture outputs across the company. **The responsibilities for this role include:** Work with stakeholders from across the organization (senior and junior) to develop solutions and ideas for identified business challenges. Apply various solution development techniques through facilitated workshops, direct engagement sessions, etc. to transform process, people, organizational design, roles, and technology. Lead business process design and improvement efforts for key business problems using common re-engineering techniques, including application of best practices and LEAN. Develop comprehensive designs and details to outline strategic and tactical solutions for the business, and work with IT where needed to translate to business requirements. Create detailed businesses cases to outline costs, benefits, and return on investment from change efforts. The ideal candidate will demonstrate a passion for solving business problems, creating solutions to change the business, and working hands on the day-to-day execution of change projects and programs. Ideal candidates will have proven experience in strategic problem solving, process improvement, business analysis, program and change management, and leading execution in complex, cross-functional environment including with technology teams. Ability to persuade, communicate in written, presentation, and oral forms, and ability to lead through influence is critical to the success of this role. Candidate should have strong emotional intelligence and the ability to empathize with business stakeholders. Further, the ideal candidate will pose a strong business and commercial acumen and understanding of insurance industry. * 5+ years of experience in management consulting, business operations, or process improvement roles.* Insurance industry experience in commercial P&C preferred.* Strong critical thinking and analytical reasoning (quantitative and qualitative) that can be applied in a problem-solving scenario.* Must have experience in applied process improvement methodologies including process mapping, root cause analysis, re-engineering, etc* Must have Lean Six Sigma certification and Visio experience.* Excellent communications skills and comfortable working/communicating with senior business leaders* Experience and comfort working with technology teams in design and execution
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