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Café Manager
1 month ago
Are you tired of the Dublin commute or working unhospitable hours? Are you passionate about creating and delivering exceptional customer experience? Do you thrive on motivating and inspiring a dedicated team in a vibrant, fast-paced setting? We are seeking a dynamic Café Manager for our recently refurbished store in beautiful Kilquade, Wicklow an award-winning location recently named Sustainable Store of the Year. This is your chance to make your mark in a thriving, family-run business, driving excellence in every customer interaction and leading a team that shares your commitment to quality. This is a day-time position, where the successful candidate will work across weekdays and weekends. Key Responsibilities Lead and Inspire: Oversee front-of-house operations, ensuring a welcoming and vibrant atmosphere for customers while motivating and developing the team to deliver outstanding service. Customer Experience: Cultivate a customer-focused culture, ensuring exceptional service, high-quality food presentation, and prompt problem resolution. Operational Excellence: Maintain a well-organised, clean, and efficient café environment, ensuring smooth daily operations, from opening to closing procedures. Sales & POS Management: Efficiently manage the point-of-sale system, monitor transactions, and ensure cash-handling accuracy. Stock & Display Management: Supervise stock levels, coordinate with suppliers, and ensure appealing and organised food displays. Compliance & Safety: Enforce food safety and hygiene regulations, implement best practices, and promote a safe working environment for staff and customers. Team Leadership: Recruit, train, and develop front-of-house staff, fostering a positive and high-performing team culture. Requirements Managerial or supervisory experience in a café, restaurant, or hospitality environment. Strong leadership and team management skills with a passion for mentoring and developing staff. Excellent customer service and communication abilities, with confidence in engaging customers. Food Safety Training and awareness Strong problem-solving skills, with the ability to multitask and adapt to a fast-paced setting. Day to day: Staff Discount / Subsidized Café Free Tea/Coffee before 9am Flexible work Schedules Day time hours Redicare Inform Provides you and your family with unlimited online health coach consultations. Getting here: Free Staff Parking. Recognition: Recognition and rewards Staff Awards Night Staff Team building events Length of service rewards Career Progression. Be part of a great team: We are a vibrant energetic team We have won multiple awards across retail and hospitality sectors.
