Quality Operations Manager

Company description: Tirln is a world-class food and nutrition co-operative, with a diverse portfolio of quality ingredients, leading consumer and agri brands. The farmer-owned co-operative has a first-class track record of success in the global market. Rooted in a rich heritage of family farming and embedded in its communities, Tirln has evolved to bring the passion of its farmers and their high-quality milk and grains to the international marketplace. Using modern-day technology and applying the best processes to its milk pool of three billion litres and its premium grains portfolio, Tirln now exports to more than 80 countries. Its award-winning brands are household names in Ireland, and include Irelands number one consumer dairy brand, Avonmore. The organisation draws on a wealth of experience to deliver exceptional products and tailored nutritional solutions including Kilmeaden, Wexford, Truly Grass Fed, Solmiko, CheddMax and GAIN Animal Nutrition. Tirln has a strong market presence in the UK, France, Germany, UAE, the US, North Africa, Japan and China. A talented team of over 2,100 people manage Tirlns network of 11 production facilities, with annual revenues of over €3 billion. Tirln is committed to sustainability through its comprehensive Living Proof programme and has signed up to the Science-Based Targets initiative (SBTi). For more information, visit Job description: Quality Operations Manager (Butter) Ballyragget, Co. Kilkenny Tirln Tirln, is a world-class food and nutrition co-operative, with a diverse portfolio of quality ingredients, leading consumer and agri brands. Tirln owns leading brands such as Avonmore, Kilmeaden Cheese, Millac, Solmiko, Truly Grass Fed, Premier Milk, Wexford, and GAIN Animal Nutrition. We nurture a talented team across Ireland, the US, MEA and China, delivering annual revenues of over €3 billion, and over 2,300 people to manage our network of 11 processing plants and 52 agri branches. Our purpose is to nourish the world, while safeguarding our environment for future generations. Role Profile The Quality Operations Manager reports to the Senior Quality Operations Manager as part of the Quality Operations team. The overall purpose of this role is to embed and sustain Quality and Food Safety policies in your plant. Drive a right first time culture and performance in the plant by ensuring that processes and operations meet customer and regulatory requirements. A key deliverable is reducing the occurrence of defects against quality standard. The role collaborates with plant stakeholders to continuously improve performance to quality standard and to drive all quality-relevant Corrective and Preventative actions to timely and effective completion. Key Responsibilities Drive a strong Quality culture within the plant; Implement the Glanbia Quality Management System (GQS) in your plant; Manage quality performance and kpis in your plant relating to: Product & Process Quality, Continuous Improvement, Regulatory Compliance; Maintain customer product specifications / certifications and final productgrading; Point of contact for Customers for product/process-specific quality support; Work collaboratively with Operations Management and team to ensure quality operations requirements are fully resourced to deliver plant in- process, sampling and testing schedules; Oversight and support of the plant RCAs, effective CAPA implementation and verification for all process deviations; Audit quality practices and processes within the site focusing on Hygiene, HACCP and the prevention of deviations; Support Quality Systems Manager and Glanbia Standards adherence by ensuring all processes within the Quality Operations remit comply with the Quality Management System Play a key role in planning and participating in Plant audits with customers, regulatory and other third parties; Accountable for delivering a robust plant hygiene monitoring programme; Accountable for change control of quality aspects of your plant Operation; Manage the team of Process Technicians including training, development, performance & communications. Key Requirements Third level degree minimum in the Sciences, Engineering or Process disciplines; Role-relevant experience in a large Dairy, Food or Pharmaceutical company in Quality Assurance, Food Safety &Process Improvement in a quality / operational environment; A track record in process improvement activity, ideally from the quality perspective; Strong problem-solving skills and experience in applying the principles of Lean; Strong team-working and communication skills; Aptitude for operational processes, working with cross- functional teams, Lean and continuous improvement; Experience in Auditing and facilitating Corrective Action, preferably in a Dairy / Food production environment; Computer literate (Microsoft Office suite & ideally LIMS, Statistics). Competencies Drive for Results; Planning; Interpersonal Savvy; Conflict Management; Managing through systems; Organizational agility. About us Through our expertise in research and development, customer insights, food safetyand state-of-the-art manufacturing we bring innovative food and nutrition solutions to a global market. Our new and vibrant headquarters in Kilkenny City operates as a collaboration hub where multi-functional teams come together in a hybrid work environment. Commitment to Diversity & Inclusion We believe in the value of difference. We know that different perspectives, life experience and backgrounds can drive innovation and deliver growth. We welcome people from all walks of life without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, or disability status. Join our Talent Pool Considering a new career in Tirln but this isnt the role for you? Join our talent community and sign up for job /careers Tirln is a Values Based Organisation Profile description: The Quality Operations Manager reports to the Senior Quality Operations Manager as part of the Quality Operations team. The overall purpose of this role is to embed and sustain Quality and Food Safety policies in your plant. Drive a right first time culture and performance in the plant by ensuring that processes and operations meet customer and regulatory requirements. A key deliverable is reducing the occurrence of defects against quality standard. The role collaborates with plant stakeholders to continuously improve performance to quality standard and to drive all quality-relevant Corrective and Preventative actions to timely and effective completion. Skills: Quality Quality Operations Manager Quality Manager Benefits: Canteen Paid Holidays Parking Pension