Car Park Supervisor

2 days ago


Dublin, Ireland APCOA PARKING UK Full time

The Role

Car Park Supervisor – Dublin Airport

€17.50 per hour

We’re looking for a Car Park Supervisor to join our team at Dublin Airport, Ireland’s busiest airport. This is a new opportunity that has come about through expansion and is an exciting new contract at one of the most high-traffic locations in the country. In this key role, you’ll help manage one of our busiest car parks, overseeing daily operations and leading a dedicated team.

If you have strong leadership skills and a passion for delivering exceptional customer service, we want to hear from you

What’s on Offer:

- Competitive salary up to €17.50 per hour
- 20 days paid annual leave
- Pension scheme
- Reward & Recognition program
- Ongoing training & development opportunities

Your Responsibilities:

- Lead and motivate our car park attendants and control room staff ensuring smooth operations.
- Collaborate with management to deliver consistent service and best practices.
- Take corrective action when service levels fall short.
- Monitor KPIs and ensure operational standards are met.
- Gather informal feedback from customers to improve service.
- Manage team recruitment, retention, training, and performance evaluations.

Is This Role for You?

We’re looking for candidates who align with our values and can put customers first. You’ll be responsible for setting an example of outstanding service while developing your team.

Key Skills & Experience:

- Passion for delivering excellent customer service and leading by example.
- Strong sales focus with supervisory or senior experience in customer service.
- Self-motivated, proactive, and a team player.
- Experience in the car park industry is a plus but not essential.

Are You Ready to Lead? If you have 2+ years in a customer service or supervisory role, enjoy engaging with customers, and are ready for a new challenge, we’d love to meet you.

We are seeking dedicated and flexible individuals to join our team on a rotating shift pattern. This role requires working both day and night shifts on a 4 days on, 4 days off rota system. Shift timing will be confirmed in advance as part of the schedule. Applicants must be able to work both types of shifts as part of the rota.

Why APCOA?

At APCOA, we value diversity and equality in the workplace. We offer a supportive, collaborative environment with opportunities for growth, challenging projects, and success-sharing.

With over 50 years of experience in mobility services, we are the No. 1 car park operator in Europe, managing over 1.8 million spaces across 12 countries. We are dedicated to shaping the future of parking with innovative solutions that add value for businesses and customers alike.

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