
Language Manager, Quality Programs Dublin, Ireland +1 locations • Global Operations • Program M
2 weeks ago
• London, UK
• Full Time
As Language Manager, Quality Programs, you will drive language quality for our localization efforts in markets for which we do not have internal language managers to manage the quality delivered by our localization vendors. This is a full-time position based in EMEA. As we work closely with team members in remote offices and regional stakeholders, you will be expected to work flexible hours, including evenings, to ensure effective communication and collaboration with global teams across timezones.
Language Manager, Quality Programs Responsibilities
Work cross-functionally to drive high quality in our localization efforts for markets for which we do not have internal language managers to manage the quality delivered by our localization vendors
Scale quality management processes, drive and oversee change management accordingly when rolling out new processes or implementing changes to existing ones
Collect feedback from internal and external stakeholders and share with external vendors, and improve these processes
Support continuous training programs for new and existing localization vendors
Help maintain and update educational materials for localization vendors
Educate internal stakeholders on best practices for internationalization
Support operational needs for vendor quality monitoring and escalations
This role involves regular collaboration with global teams. You will work closely with US stakeholders, which will require working evening hours several days a week to accommodate US timezones
Minimum Qualifications
BA or equivalent (in a relevant field such as translation, linguistics, intercultural communication etc.)
3+ years of experience in the localization industry as a quality program manager, language manager, or in a similar role focused on localization quality management
Familiarity with CAT, TMS and CMS tools
Experience working with localization vendors
Cross-functional collaboration experience
Preferred Qualifications
Native or near-native fluency in a language other than English
Experience with practical application of AI to localization workflows
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here .
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .
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Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here .
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .
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