Billing Specialist, Sandyford, Dublin 18

2 weeks ago

Dublin, Ireland Leinster Appointments Full time

My client is seeking to appoint an experienced Billing Specialist on a permanent basis.

Candidates will need to have a minimum of three years' experience in a similar role.

A good working knowledge of Excel is required for this role.

Key Responsibilities:

- Oversee the full portfolio of Domestic customers for the Group
- Process billing, renewals, price increases, installation and service dockets as required
- Process credit notes or apply credits as requested
- Action renewals and price increases in the system on behalf of the group
- Work closely within the finance team and the business to ensure that any issues in terms of billing or otherwise is promptly actioned to resolve issues
- Collaborate closely with our sales teams to ensure customer installations are billed as requested
- Support the finance function with strategic projects as required
- Support the finance function with general admin in terms of phones / emails and customer payments as required
- Engage with customers in a professional, friendly manner to foster strong relationships
- Demonstrate a keen interest for process improvement across finance and also companywide with the Lean Culture

The Person

Key Skills:

- 3+ years’ experience in a billing’s role with a track record of success in a fast-paced environment.
- Excellent verbal and written communication skills.
- Experience with recurring revenue is desirable but not essential.
- Strong multitasking skills and problem-solving abilities with a customer-focused mindset.
- Proven ability to meet and exceed KPIs.
- Ability to work collaboratively across departments to ensure customer issues are resolved efficiently.
- Excel or Google Sheet proficient

For more information on this role, please contact Damian Ryan.

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