Network Management System Engineer

2 weeks ago

Dublin, Dublin City, Ireland Electricity Supply Board Full time
The DMSO (Distribution Markets and System Operation) Operations Systems Support (OSS) team is seeking to fill the role of SCADA Specialist. The role of the OSS team is to support and maintain ESB Networks critical Operational Technology (OT) systems which include SCADA, Network Management System (NMS) and Geographic Information System (GIS).

NMS is the real time operations system include the Outage Management System (OMS) and the Distribution Management System (DMS). The DMS includes applications such as Power Flow, Network Optimisation, Load Forecasting, Fault Location, Isolation and Service Restoration (FLISR) and Distribution Energy Resource Management Systems (DERMS).

The NMS Engineer will be responsible for supporting and maintaining the NMS system and supporting the delivery of new projects required to meet the strategic objectives of the DMSO. This will include the development of the NMS to support the constantly evolving needs of the Operations function and the wider ESB Networks business. They will provide support to NMS business users, develop work process and procedures, support the rollout and testing of application upgrades and system patches.

Key Responsibilities

1. Support and maintain 24x7 operation of the NMS, including system monitoring, troubleshooting and resolution of system issues for the ESB Networks and the National Distribution Control Centre.
2. Provide support to ensure the smooth roll out and reliable operation of the NMS.
3. Support NMS business users and manage communications to these users.
4. Support the delivery and testing of new projects required to meet the strategic objectives of the DMSO and Operations and other cross-functional teams.
5. Maintain and keep the network model up to date with daily quality audits and issue resolution.
6. Support system maintenance activities including product upgrades, security patch upgrades and site switch activities.
7. Maintain existing reporting and dashboards and develop new reports and dashboards required by business users.
8. Support the business during critical service interruptions and major weather events.
9. Support other parts of the business and work closely with stakeholders to understand their requirements and system issues.
10. Work with the NMS Vendor to keep the system up-to-date and ensure quality end-to-end service to our customers, including addressing any critical incidents and defect resolution.
11. Develop and maintain NMS training documents and job aids.
12. Develop and maintain work procedures and processes for the day-to-day operation, support and maintenance of the NMS.
13. Contribute to ESB Networks strategy in the deployment of technologies for enhancing quality of service to customers.
14. Contribute to the development of the NMS and DMS applications.
15. Provide support to the OT Cybersecurity Manager.

Essential Knowledge, Skills and Experience

1. Minimum of 3 years relevant experience.
2. Either 3rd Level qualification or equivalent work experience.
3. Proven ability to deliver on the "key responsibilities" outlined above.
4. A strong work ethic with a clear focus on delivery to ESB Networks safety, time, quality and cost objectives.
5. The demonstrated ability to meet deadlines and manage multiple priorities.
6. Self-starter with ability to manage own work and support others within project team.
7. The ability to technically mentor junior team members.
8. A flexible approach to work, especially where necessary to deliver excellent customer service.
9. Strong interpersonal skills.
10. Excellent communication and report writing skills.

Desirable Knowledge, Skills and Experience

1. Knowledge and experience working in different components of NMS systems including OMS, DMS, network operations and model management.
2. Knowledge and experience in electrical HV and MV networks.
3. Knowledge of ESB Networks Electrical Safety Rules and Network Operations policies and procedures.
4. Knowledge on reporting and data warehousing.
5. Familiarity with Unix, Linux or similar Operating Systems.

Reporting to
Network Management System Manager

Location
This position will be based in ESB Networks, Leopardstown Road, Dublin 18

Why Work with Us?

- Opportunity to lead Ireland's transition to net zero carbon future
- Career development through mentoring and training
- Corporate Social Responsibility Opportunities
- Sports and Social Clubs
- Networking opportunities
- Credit Union
- Generous Pension
- Access to staff well-being programmes
- Generous parental leave entitlements
- Strong values-based and inclusive culture
- Strong commitment to diversity, equity and inclusion
- Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted

Closing Date
9th April 2025

Inclusion and Diversity Statement
ESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law.Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, recruitment@esb.ie.

About ESB
Join us in our mission to achieve a net-zero electricity system by 2040. ESB is Ireland's leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy. Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity. Our inclusive culture fosters innovation and connection among our 9,000 employees. At ESB, we support you to be your best so that you can truly make a difference.

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