Solutions Architect

We're a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to become the trusted Data & AI Platform for everyone, leveraging the most popular open-source technologies like Apache Kafka, Aiven for PostgreSQL, Aiven for Clickhouse, and Aiven for OpenSearch. to help companies accelerate time-to-market, drive efficiency, and build innovative solutions across any cloud.

Who we are:

So, how do we become the trusted open-source data platform for everyone? By listening closely to our customers and taking action to ensure they achieve their business goals. You see, the software we create is merely a means of delivering value. Our thinking is customer-first. That's why our customers are at the front and center of all we do. And in the spirit of sideways thinking, we're by their side as well. Actively helping them solve their challenges. Collaborating. Sharing. And innovating. In other words, it really isn't just about who we are. It's about who our customers are – and where they want to be.

Our Crabby Principles:

Aiveners use the V2MOM framework to set and align on business goals. In order to achieve those business goals we live by our 'Crabby Principles' which unite us in our ways of working, globally.

These principles are embedded in our business processes and support us in collaborating and role modelling positive and productive behaviours in our daily work, something you will have the opportunity to demonstrate throughout your interview journey with us.

The Role:

We're seeking a highly skilled and customer-focused Solution Architect (SA) - OEM to be the technical expert and champion for our strategic OEM partners. This critical role requires a deep understanding of cloud infrastructure, database technologies, and solution architecture principles, combined with exceptional communication and collaboration skills. You will be responsible for guiding our OEM partners in designing, implementing, and optimizing solutions from Aiven Data Platform, ensuring they achieve their business objectives and deliver exceptional value to their customers. You will be a trusted advisor, helping partners navigate the complexities of the Aiven platform and architect solutions that are scalable, secure, and cost-effective.

What You'll Do:

Technical Expertise & Solution Design

Platform Mastery:Develop and maintain expert-level knowledge of the Aiven Data Platform, including all services, features, and capabilities.
Solution Architecture: Collaborate with OEM partners to design and architect robust, scalable, and secure solutions to meet their specific business and technical requirements. This includes continuous evolution of services' implementation to meet partners current and future needs.
Use Case Enablement: Guide partners in building architectures that effectively support their customers' diverse use cases, providing best practices and tailored recommendations.
Optimization & Rightsizing: Proactively analyze partner deployments, identify opportunities for optimization and rightsizing, and provide recommendations to ensure optimal performance, cost-efficiency, and scalability.
Technical Guidance: Provide expert technical guidance and support to OEM partners throughout the entire solution lifecycle, from initial design to implementation and ongoing operation.

Partner Enablement & Integration

Integration Expertise:Assist partners in seamlessly integrating Aiven's services into their existing infrastructure and workflows, providing guidance on APIs, SDKs, and best practices.
Consumption Enablement: Help partners understand and effectively consume Aiven's services, maximizing their utilization and value.
Positioning & Messaging: Collaborate with partners to develop clear and compelling messaging that effectively positions their Aiven-powered solutions to their customers.
Technical Training & Workshops: Conduct technical training sessions and workshops for OEM partner teams, enabling them to effectively build, manage, and support solutions on the Aiven platform.
Documentation & Best Practices: Contribute to the development of technical documentation, best practices guides, and other resources to support OEM partner success.

Collaboration & Communication

Internal Liaison:Serve as a technical liaison between OEM partners and Aiven's internal teams (Product, Engineering, Support), ensuring clear communication and efficient resolution of technical issues.
Cross-Functional Collaboration: Work closely with Sales, Technical Account Managers (TAMs), and other internal stakeholders to provide technical expertise and support throughout the partner lifecycle.
Relationship Building: Build strong, trust-based relationships with key technical stakeholders within OEM partner organizations, specifically engineering teams.
Feedback Loop: Actively solicit and gather feedback from partners on Aiven's platform, services, and documentation, sharing this feedback with internal teams to drive continuous improvement.

Our Offer:

If you ask us what's the best thing about working for Aiven, many will probably say it's the high concentration of talent from around the world that we have here. Enjoy the agile environment of a hyperscale scale-up where you can truly make an impact and have fun while at it.

We invest in you:

- Participate in Aiven's equity plan.
- With Aiven locations spanning the globe, we want all of our crabs to find the right balance with our hybrid work policy.
- Get the equipment you need to set yourself up for success.
- Step up your career game with real employer support (use one of our learning platforms, annual learning budget, and more).
- Get holistic wellbeing support through our global Employee Assistance Program.

Make a Difference at Aiven:

- Contribute to open-source projects that you find meaningful outside of work - and get paid for it Our Plankton program recognizes extra work to the open-source ecosystem for developers and non-developers alike.
- Use up to 5 days per year to volunteer for a good cause of your choice.
- Join one of our team member resource groups - empower yourself and others in missions that resonate with you.

What else:

- Your wellbeing matters: we provide extensive Occupational Health Care, Dental Care, as well as sports, culture, massage and lunch benefits
- Love breakfast? So do we Join us at our regular office breakfast
- We also have you covered by statutory accident insurance

Amazing What's next:

Once you apply, you should hear from our Talent Experience team within five days regarding the status of your application. If you are selected to move forward you can generally expect four stages with us:

1. 45- to 60-minute call with one of our Talent Partners
2. 45- to 60-minute Depth of Expertise Interview with the hiring manager
3. 60-minute Skills interview and/or presentation with the wider team
4. 60-minute Crabby Principles interview

How to Recognise and Avoid Employment Scams:

There has been a rise in fake job postings used by scammers to get personal information. Please familiarise yourself with the red flags of a potential scam.

Here at Aiven, all of our emails relating to recruitment come from an @aiven.io, @greenhouse.io or @eu.greenhouse.io domain and all of our interviews are conducted over video call or in person, our interviews will never occur over text or chat. If you're unsure of the legitimacy of a job opportunity/offer pertaining to Aiven, please don't hesitate to reach out to us at recruitment@aiven.io.

Equal Opportunities:

Aiven provides equal employment opportunities to all qualified employees and applicants for employment without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, physical and mental ability, marital and family status or without regard to any other similar personal attributes. Aiven complies with applicable local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, training and any other terms and conditions related to employment.

At Aiven we are committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our working environment and job application procedures. We make all reasonable accommodations for persons with disabilities or who otherwise need support to thrive in the workplace. We are committed to continuously improving workplace accessibility. There is an option to request a discussion in the application process but if you have any questions before applying please write to us at recruitment@aiven.io.

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