Control Room Operator

3 weeks ago

Dublin, Ireland Brightwater Full time

Control Room Operator Permanent About the Position This is a role involving shifts and you will be fully onsite. You must be able to work both day and night shifts in Dublin. Role Overview As a Control Room Operator, you will play a vital role in monitoring and managing traffic activity across Irelands national and motorway network. Working as part of a close-knit operations team, youll ensure the safe and efficient movement of vehicles, responding swiftly to incidents and maintaining smooth traffic flow. This is an opportunity to contribute to a mission that directly impacts road safety and public wellbeing. Youll work in a collaborative, technology-driven environment where your attention to detail, communication skills, and decision-making abilities make a real difference every day. Key Responsibilities Monitor real-time traffic data and respond promptly to incidents, accidents, and emergencies. Use traffic management systems and technology to detect, assess, and manage network conditions. Liaise with emergency services, maintenance teams, and other stakeholders to coordinate effective responses. Communicate clear, accurate information to road users through signs, alerts, and digital channels. Collaborate with other control centres to manage cross-network events. Maintain accurate incident records and produce detailed reports. Conduct routine checks of systems and equipment to ensure operational readiness. Support the overall objective of safe, reliable, and efficient traffic movement. Experience/Requirements Strong attention to detail and ability to stay composed under pressure. Excellent written and verbal communication skills. Proficient in Microsoft Office (Word, Excel). Strong teamwork and coordination skills. Organised and methodical approach to record-keeping and reporting. Desirable Experience in a control room, traffic operations, or emergency response environment. Familiarity with intelligent transport systems or similar monitoring technology. Education Leaving Certificate or equivalent required. Experience 25 years in a relevant role preferred. Remuneration Package Full-time, permanent position Competitive salary and benefits package Training and career development opportunities Collaborative, supportive working environment Contact Please contact on or or simply click the apply button. To view all live jobs with Brightwater and market insights, please visit our website Skills: control room Customer Service emergency traffic motorway CCTV Monitoring

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