▷ (15h Left) Motor Injury Manager

4 weeks ago

Dublin, Ireland Integrated Machinery Solutions Full time

The Opportunity

Leeson Group is seeking a Motor Injury Manager to lead our Motor Injury Team, a vital function within our claims operation. This role involves overseeing the proactive management of bodily injury and liability claims from notification through to settlement, while ensuring an exceptional customer journey.

As Motor Injury Manager, you will:

- Lead and support a specialist team of claims professionals.
- Drive best practice in handling complex bodily injury claims, including litigated cases.
- Collaborate with senior leadership to implement process improvements and deliver operational excellence.

This is a key leadership opportunity where your expertise in claims handling, people management, and customer service will shape the performance and culture of the team.

Key Responsibilities

- Lead the Motor Injury Team, managing workloads to ensure service-level agreements and quality standards are consistently achieved.
- Provide technical guidance on complex claims, ensuring accurate policy interpretation, liability assessment, and financial reserving.
- Support the investigation and negotiation of settlements, including direct engagement with claimants and solicitors.
- Oversee litigation files, supporting the team in preparing for hearings, consultations, and settlements.
- Monitor compliance with all regulatory requirements (e.g. CPC, GDPR) and ensure best practice in claims handling.
- Develop and implement team performance and development plans; foster a culture of continuous improvement and learning.
- Collaborate with the wider Claims Leadership team to streamline processes, enhance efficiency, and integrate new technologies.
- Manage the Complaints Process, ensuring timely, accurate, and customer-focused resolutions.
- Build strong relationships with internal and external stakeholders, including vendors, legal partners, and industry forums.
- Identify and escalate instances of potential fraud to the Special Investigations Unit (SIU).

Key Requirements / Skills & Experience

Essential:

- Minimum 3 years’ claims handling experience, with at least 2 years in Motor Injury or Liability claims.
- Professional qualification: APA, CIP, Dip CII, ACII, or Grandfathered equivalent.
- Proven track record of excellent customer service delivery and strong communication skills.
- Understanding of technical claims processes and procedures.

Desirable:

- Experience managing or coaching a team in a claims environment.
- Experience in handling litigated claims.
- Strong presentation, negotiation, and stakeholder management skills.

#J-18808-Ljbffr

  • Motor Injury Manager

    3 weeks ago

    Dublin, Ireland Integrated Machinery Solutions Full time

    The OpportunityLeeson Group is seeking a Motor Injury Manager to lead our Motor Injury Team, a vital function within our claims operation.This role involves overseeing the proactive management of bodily injury and liability claims from notification through to settlement, while ensuring an exceptional customer journey.As Motor Injury Manager, you will:Lead...

  • Motor Injury Manager

    1 day ago

    Dublin Pike, Ireland Integrated Machinery Solutions Full time

    The Opportunity Leeson Group is seeking a Motor Injury Manager to lead our Motor Injury Team, a vital function within our claims operation. This role involves overseeing the proactive management of bodily injury and liability claims from notification through to settlement, while ensuring an exceptional customer journey. As Motor Injury Manager, you...

  • Motor Damage And Bodily Injury Claims Handler

    3 weeks ago

    Dublin, Ireland Sedgwick Claims Management Services Ltd Full time

    **Specific responsibilities (including but not limited to)** Proactive end to end management of a portfolio of 150+ bodily injury and third party motor damage files with specific closure and quality targetsPrevious complaint handling experience would be advantageous together with familiarity of the CPC requirements.**Qualifications/skills** Experience...

  • Bodily Injury Claims Handler Motor

    1 week ago

    Dublin, Ireland Zurich 56 Company Ltd Full time

    Bodily Injury Claims Handler Motor - Dublin Hybrid Zurich Insurance Europe AG, Ireland Branch is looking for a Bodily Injury Claims Handler to handle single and multi-party Motor claims of moderate to high complexity and exposure within specified authority limits. The successful candidate will ensure that bodily injury claims are handled in a proactive,...

  • ▷ 15h Left! Aftersales Booking Advisor

    3 days ago

    Dublin, Ireland MSL Motor Group Full time

    MSL Motor Group, a family-owned business since 1959, is dedicated to our employees' growth through exceptional training and development programs. We take immense pride in the talented team we have established and continue to expand. At MSL Motor Group, we offer not just a job but a long-term career. Our team of over 250 employees thrives in a positive...

  • Motor Vehicle Technician

    3 weeks ago

    Dublin, Ireland Bright Motor Group Full time

    Motor Vehicle Technician Reference Number - *************Location: Swords, County DublinWorking Hours: Full TimeBenefits: See list of benefits belowSalary: Not DisclosedClosing Date: 31/03/2025About Us:Bright Motor Group was founded in **** and is now one of Ireland's leading Motor Retailers, representing some of the best-known vehicle brands including Ford,...

  • [3 Days Left] Motor Vehicle Technician

    3 days ago

    Dublin, Ireland MSL Motor Group Full time

    Initially based at our MSL Service Centre (North Dublin) North Circular Road, moving to our brand-new flagship dealership Mercedes-Benz North Dublin, North City Business Park, North Road, Dublin 11 in Q3 2026. MSL Motor Group require Fully Qualified Motor Vehicle Technicians for our new, state-of-the-art Mercedes-Benz North Dublin Dealership. This is an...

  • Motor Vehicle Technician

    2 days ago

    Dublin Area , Ireland Bright Motor Group Full time

    Bright Motor Group was founded in 1982 and is now one of Ireland’s leading Motor Retailers, representing some of the best-known vehicle brands including Ford, Hyundai, SEAT, CUPRA, Volkswagen Commercial, Citroen, Suzuki, Peugeot, Opel and DS Automobiles in the Dublin area. With 8 showrooms situated at Airside near Swords, a further 4 at Navan Road and our...

  • ▷ (15h Left) Chief People, Culture & Belonging Officer

    3 weeks ago

    Dublin, Ireland Acquired Brain Injury Ireland Full time

    Are you passionate about making a real difference in people's lives? We're looking for a compassionate and dedicated Chief People, Culture & Belonging Officer to join our dynamic P&C team, where people, culture, and organisational excellence shapes everything we do. About the Role: As the Chief, People, Culture & Belonging Officer, you will lead Acquired...

  • ▷ 15h Left! Insurance Administrator

    4 weeks ago

    Dublin, Ireland Ayvens Group Full time

    Insurance Administrator page is loaded## Insurance Administratorlocations: Dublintime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 31, 2025 (29 days left to apply)job requisition id: JR/_10035545**At Ayvens, progress starts with you.**Our ambitions to shape the future of sustainable mobility are powered by our talent....