Digital Cloud Solution Architect

Overview Digital Cloud Solution Architect - Cloud & AI (UK&I Market) role at Microsoft. Azure is the most comprehensive, innovative and flexible cloud platform, and Microsoft seeks professionals to drive customer cloud adoption within the UK & Ireland market. The Digital Customer Success team drives growth for Microsoft by helping customers realize the value of the Microsoft Cloud and engages with customers using Microsoft Dynamics 365 to acquire and retain new business.
As a Cloud Solution Architect (CSA), you will be part of the next generation of sales leaders, shaping customer relationships for a strategic set of Microsoft’s customers who are adopting industry-leading products and services for their businesses, education systems or governments. You will serve as the central point of contact across engagements to drive Microsoft’s cloud and enterprise consumption through developing and managing customer relationships.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. We foster a growth mindset, innovate to empower others, and collaborate to realize our shared goals with respect, integrity and accountability in an inclusive culture.
Responsibilities Business Relationship Owner: Build coalition of support (IT and business) with customers. Define specific technology outcomes that align to customer strategy.
Portfolio Management: Manage a dedicated portfolio of customers while preventing churn. Increase incremental Azure Consumed Revenue through the generation of new opportunities that result in additional revenue.
Operationally Excellent: Follow processes, systems, and documentation as expected; identify issues or barriers to efficiency. Recommends improvements and partners to implement Azure solutions.
Consumption: Conduct analyses into what customers are using versus needs. Drive greater consumption (cloud and support) with customers based on analysis of both usage and needs. Leverage insights to provide guidance and recommendations to customers; drive, retain, and optimize customer consumption.
Technical Acumen: Apply technical knowledge and customer insights to create a modernization roadmap. Architect solutions to meet business and IT needs, ensuring resources and infusing key infrastructure viability of new projects and successful deployments, while orchestrating key technologies.
Executive Presence: Engage with and influence business and IT decision makers by providing feedback or insights to help customers define and realize their digital and business transformational targets. Influence others to meet customer needs and prioritize efforts; recognize systemic issues to resolve.
Technical Leadership: Leverage best practices to guide customer strategy and future growth for Microsoft by cultivating customer affinity with Microsoft programs/solutions that drive impact, and providing feedback to Microsoft on customer development needs or mitigation strategies.
Qualifications Required Qualifications (RQs) Experience in technical architect, technical consulting, design and implementation, and/or technical sales
OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND experience in technical architect, technical consulting, design and implementation, and/or technical sales
OR Relevant certifications from Microsoft or competitive platforms AND experience in technical architect, technical consulting, design and implementation, and/or technical sales
OR equivalent experience
Proactive sales or presales experience selling cloud-native, AI, or data solutions, with a strong track record of generating pipeline through direct customer outreach and phone engagement.
Experience in one or more of the following: designing architecture, networking, container services, data center migrations or database administration, design and architect experience in data analytics, coding/development, cloud-based solution designs (Azure, AWS, or GCP), migrations or management of technology.
Preferred Qualifications Relevant certifications from Microsoft or competitive platforms of similar product (e.g., AZ104 + AZ-303/304/305, DP-203/204) or equivalent certifications (AWS, GCP).
Equal Opportunity Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Job details Seniority level: Not Applicable
Employment type: Full-time
Job function: Engineering and Information Technology
Industries: Software Development

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