Chief of Staff, EU CEO

Overview

Monzo EU is hiring for a Chief of Staff to the CEO. This person will work alongside the CEO and their EA to amplify the impact of the Chief Executive’s role. Your primary responsibility will be ensuring our Chief Executive is effective in their role. This means supporting them in their day-to-day relationships with their direct reports and company-wide engagement, as well as with broader stakeholder management including regulators, investors/shareholders and of course the Board from time to time.

Responsibilities

- Serving as liaison between staff, executives, senior leaders, and CEO, regarding company culture, Monzonaut wellbeing, project updates, proposals, and planning
- Working closely with the EU leads on strategy and execution including helping them manage key data and metrics related to company KPIs
- Building and developing relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with CEO and executives on policies, processes and operational programs
- Serving as a subject matter expert in Monzo business operations, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications
- Are experienced and effective at prioritisation at a tactical and strategic level, with clear examples of helping a C-level executive work more effectively
- Are great at stakeholder management at all levels across a company including, partnering with C-level executives and working with VPs across technical and business teams
- Have experience in planning and leading strategic initiatives, including organisational planning and headcount planning
- Are an excellent communicator, in line with our Monzo Tone of Voice
- Are highly analytical and proficient with our full data stack including Looker, Excel, SQL, Python (basic), GSuite, Adobe and Webflow
- Have experience with budget management and financial modelling
- Are an ex-consultant or have consulting experience with a focus on operations management
- Have experience as a people leader and manager
- Are experienced in working directly with Engineers, Data Analytics and Data Scientists
- Are a nimble business mind with a focus on developing creative solutions

What’s in it for you

This role will have a hybrid working model, based in our Dublin office 2 - 3 days a week.

We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

- Annual Leave 34 days including public holidays (24 holiday days + 10 public holidays)
- €1,200 learning budget each year to use on books, training courses and conferences.
- Pension scheme: the minimum contribution is 4% and Monzo matches any additional contributions that you make up to a maximum of 6%
- Wellbeing benefits: financial education, women’s and men’s health support, mental health benefits, including coaching and counselling

Application process

- Introduction call with a member of the hiring team
- Initial call with the hiring manager
- Experience interview(s)
- Final round Leadership and Collaboration interview

This process should take around 2-3 weeks. Your schedule is really important to us, so we promise to be as flexible as possible

Equal opportunities

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

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