▷ (15h Left) Quality Officer; Histopathology

Overview

The Quality Officer has responsibility for ensuring the effective operation of the quality management system within the Histopathology Department.

Post Title: Quality Officer, Histopathology

Post Status: Permanent

Department: Laboratory Directorate

Location: Beaumont Hospital & Affiliated Sites

Reports to: Laboratory Business Manager and Chief Medical Scientist

Salary: Appointment will be made on Grade VII Officer scale (€60,013 - €72,788, LSI €75,397 LSI2 €78,015) at a point in line with Government pay policy.

Hours of work: Full-Time – 35 hours per week

Responsibilities

The Quality Officer has the authority and responsibility for the following roles in conjunction with the Directorate Quality Manager:

- Co-ordinating setting and monitoring of departmental quality objectives
- Partaking in departmental meetings, decision making and policy implementation as appropriate.
- Partaking in Directorate QMS meeting & feedback to department
- Ensuring that all documents generated adhere to pre-defined templates.
- Ensuring that only current documents are in circulation.
- Ensuring that documents are not altered without authorisation in conjunction with the head of the department.
- Ensuring that documents are reviewed on schedule, or before that, if quality and safety are affected.
- Review, pre-approval and final approval of departmental validation plans.
- Ensuring that QMS documents and forms are retained for reference and inspection and are readily available.
- Ensuring that internal quality control is routinely performed in conjunction with the Chief Medical Scientist.
- Ensuring that internal audits of system and process performance are scheduled and performed
- Recording and managing non-conformances & associated actions including actions required as a result of tracking & trending reports.
- Ensuring that external quality assessments are performed on all tests and addressed at departmental meetings.
- To provide information for departmental and directorate annual management review meetings and present findings where appropriate.
- Liaising with the department Equipment Co-Ordinator.
- To comply with and promote departmental compliance with ISO15189/EFI Standards/AML-BB as appropriate to incumbents department.
- Act as point of contact for external assessor during inspection visits.
- Other duties in relation to governance of MDM coordination and Histopathology administration.
- Co-Ordinate training of Q-pulse, Lab IT Systems and T-pro in the Department.
- Workload metrics and KPIs for departmental and hospital reports.
- Responsible for participation and follow up on the National Histopathology Quality Improvement Programme
- Provision of information to Cancer Directorate and to be point of contact for all queries
- Attend MDM’s were required and investigate delays
- Implement corrective actions where necessary
- Work with the Chief Medical Scientist and Clinical Head of Department to resolve and complete non-conformances.
- BowelScreen activity, reporting and recording in accordance with SLA
- Keep abreast of emerging standards and requirements.

Qualifications

Mandatory:

- Experience in a supervisory role
- Knowledge of ISO accreditation process
- Experience in data management
- Leaving certificate or equivalent

Development:

- Willingness to undertake training and development as identified in order to progress personal and professional development.
- Special Knowledge: Preparing, developing and interpreting management information Awareness and key policies and procedures to include access to services, Health and Safety, HR Guidance and Governance etc.
- Behaviours: Negotiation and influencing skills and diplomacy Effective team leader and team player with the ability to work flexibly in a diverse and highly demanding team Working well under pressure of time and resources Fair, honest and consistent in approach.
- Self-management, demonstrating resilience.
- Self-management in order to achieve appropriate work life balance.
- Practical Skills: Change management skills Analytical skills, literacy and numeracy.
- Ability to analyse highly complex data and formulate reports IT competent Aptitude.
- Able to communicate in a highly complex service relating information to senior managers and external customers
- Manage clinical and business risks developing action plans to improve performance

Desirable:

- Experience in laboratory services.

Experience:

- Experience in the Health Sector Special Knowledge.
- Awareness of hospital strategy.
- Awareness of HSE transformation agenda Awareness of key external policies and standards (HIQA).

Equal Opportunities:

The Hospital is an equal opportunities employer.

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