Home Services Administrator

2 weeks ago

Cavan, Ireland TTM Healthcare Solutions Full time

TTM Healthcare are proud to partner with our client in Cavan to recruit a temporary Home Services Administrator. Location: Cavan Hours: 37 hours full time hours Duration: Specified Purpose Contract Maternity Cover Pay scale: €30,845 per annum Overview: The Home Services Administrator (HSA) role will carry out office activities as required by the Home Services Manager (HSM) and Home Services Coordinator (HSC). They will also be responsible for ensuring that all administration related to the efficient running of the office is carried out in a timely and effective manner. Key Responsibilities: Respond promptly to all home support referrals (e.g. HSE Tender, Section 39, Emergency Respite) within set timeframes. Coordinate with Home Care Workers to assess availability and schedule care packages accordingly. Ensure all client calls are covered and staff are informed of any rota changes. Verify calls accurately and report any non-compliance. Follow internal procedures for processing invoices, timesheets, and liaise with Finance to ensure accurate payments and billing. Provide administrative support (filing, photocopying, typing, staff communications). Cover reception duties, answer phone queries promptly, and assist team members. Manage daily post distribution. Maintain clear, timely communication with Home Care Workers. Create and update staff and client files in line with policies. Liaise regularly with HSE contacts to ensure effective coordination Assist with Home Care Worker interviews and induction processes. Requirements: Leaving Cert (or equivalent) with further studies in Office Administration or IT. Minimum 2 years' experience in a busy office environment. Strong IT skills, including advanced MS Word and experience with IT systems. Experience in staff scheduling and resource planning. Proven ability to handle confidential information. Fluent in written and spoken English. Please apply with your updated CV asap. Skills: Home Services Administrator

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