Software Development Manager, Workforce Solutions
3 hours ago
Amazon's People eXperience and Technology (PXT) organization is seeking a Software Development Manager to spearhead the development of our innovative Connected Talent Management (CTM) product. CTM is a pivotal strategic initiative designed to foster career growth for our global operations associates.
At Amazon, we're committed to providing robust career development opportunities for our associates working in Amazon Stores and infrastructure operation centres worldwide. We consistently seek individuals with strong leadership potential to guide our global operations, and CTM will play a crucial role in this mission.
CTM will offer a comprehensive product experience across web and mobile platforms, enabling our associates to explore career growth opportunities, develop essential skills, apply to various development programs, set and achieve professional goals & successfully pursue internal career opportunities.
The platform will be seamlessly integrated into the existing Amazon A to Z ecosystem, providing a user-friendly interface for both mobile and web users. Behind the scenes, CTM will be powered by a sophisticated back-end service stack, featuring an administrative interface that allows managers and HR professionals to create labor plans aligned with business demands, manage opportunity matching and oversee associated talent development initiatives.
This role presents a unique opportunity for a senior leader to shape a product that's central to Amazon's strategic initiatives. The successful candidate will play a pivotal role in enhancing our associates' career journeys and contributing to the overall growth of Amazon's global operations.
As Software Development Manager for the Connected Talent Management (CTM) product, you'll lead a diverse, multi-disciplinary team spanning software engineering, data engineering, applied science, and technical program management. Your responsibility will extend to managing development teams across three key locations: Seattle, Austin, and Dublin, Ireland.
Your primary focus will be overseeing the development of web and mobile applications, along with distributed web services, designed to support over one million operations associates worldwide. This role involves building sophisticated backend services, powered by applied science, to assist managers in forecasting staffing needs for both routine operations and peak demand periods such as Prime Day, Black Friday, and Cyber Monday.
Key job responsibilities
- Ensure the CTM associate application on A to Z delivers unparalleled simplicity and automation for our employees.
- Leverage Generative AI to enhance user experience, creating an intuitive, inspiring interface that scales effectively for our global employee base.
- Develop and execute team strategy while fostering organizational growth.
- Oversee the delivery of complex software solutions using agile methodologies.
- Dive deep into problem-solving to guide your team towards optimal product and business decisions.
- Nurture the professional development of your direct reports.
A day in the life
The Ideal Candidate Will Possess:
- Extensive experience managing multi-disciplinary teams in software engineering, applied science, and technical program management.
- A proven track record in shipping complex software solutions through agile methodologies.
- Strong analytical skills and the ability to understand and solve intricate problems.
- Demonstrated success in managing through others and developing team members' careers.
- Excellent communication skills, including the ability to manage ambiguous situations and communicate effectively at the VP level.
You'll report directly to the Director of the organization, collaborating with peers who manage other groups contributing to our overall strategy. This role offers a unique opportunity to shape a product central to Amazon's strategic initiatives while directly impacting the career growth of our global workforce. - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience in engineering team management
- Experience in engineering
- Experience in leading the definition and development of multi tier web services
- Experience partnering with product and program management teams- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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